At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy while building customer relationships.
- Company: Join Tesco, a leader in inclusive and flexible work culture.
- Benefits: Earn from £14.18 per hour, with guaranteed hours and flexible scheduling.
- Other info: We celebrate diversity and welcome everyone to apply!
- Why this job: Make a difference in your community while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU driving licence and be over school leaving age.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days From time To time
- Sun 13:00:00 23:00:00
- Sat 13:00:00 23:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Additional Information
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. We also welcome the flexibility of work schedules. We will support flexible working arrangements for employees where possible.
Eligibility: Tesco will only recruit individuals who have passed the school leaver’s age. We accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
Customer Delivery Driver - Ayr Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting from £14.18 per hour for our Customer Delivery Drivers in Ayr Extra, with guaranteed hours and flexible scheduling options to suit your lifestyle. Our inclusive work culture fosters teamwork and personal growth, ensuring that every colleague feels valued and supported, while our commitment to diversity and community engagement makes us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Ayr Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their employees. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since you'll be interacting with customers as a driver, think about how you can make those conversations warm and welcoming. Role-play with a friend or family member to get comfortable with discussing orders and handling any issues.
✨Tip Number 3
Be flexible with your availability! If your schedule is close to what they're looking for, let them know. Showing that you're willing to adapt can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and ready to embrace the digital side of things, which is super important in today's job market.
We think you need these skills to ace Customer Delivery Driver - Ayr Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, so if your schedule is flexible, let us know! This helps us find the best fit for both you and the team.
Be Personable:Since this role involves interacting with customers, it’s important to show off your friendly side. Use a warm tone in your application and share any relevant experiences that demonstrate your customer service skills.
Highlight Your Driving Experience:Don’t forget to mention your driving experience! We’re looking for candidates with a valid UK/EU/EEA driving licence, so make sure to include details about your driving history and any relevant qualifications.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you can be. This shows that you’re serious about fitting into their schedule.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Whether it’s resolving issues or simply being friendly, demonstrating your ability to connect with customers will make you stand out as a candidate who can build relationships.
✨Be Ready for Practical Questions
Expect questions about how you would handle certain delivery scenarios, like dealing with late arrivals or substitutions. Think through these situations beforehand so you can respond confidently and show that you can think on your feet.
✨Highlight Team Spirit
Since teamwork is key in this role, come prepared to discuss how you’ve worked well with others in previous jobs. Share specific examples of how you contributed to a positive team environment, which aligns with their focus on creating a great store experience.
