At a Glance
- Tasks: Lead the store team to create an amazing customer experience every day.
- Company: Join Tesco, a diverse and inclusive retail giant committed to serving communities.
- Benefits: Earn £15.59 per hour with flexible shifts and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Be a key player in a dynamic team while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for great customer service.
The predicted salary is between 32300 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Leading the team to deliver a great experience for customers in-store. Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries. Building positive, inclusive relationships that help colleagues perform at their best. Confidently leading the store in the Manager’s absence. Making balanced, flexible decisions and adapting well to change. Coaching colleagues, giving feedback and role modelling great service. Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Responsibilities
- Lead the store team to deliver a great customer experience in-store.
- Work across all areas of the store and with all colleagues, acting as the go-to person for day-to-day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback and role model great service.
- Stay curious and seek opportunities to serve customers, communities and the planet better.
Qualifications & Requirements
- Experience working in a team lead or management position in a fast-paced retail environment.
- Strong role model with a passion for delivering great service and meeting customers’ needs.
- Ability to build positive, long‑lasting relationships and create an inclusive, supportive team environment.
- Clear communication using a variety of methods to keep the team well informed.
- A natural leader who can motivate and inspire the team to deliver outstanding results.
Benefits
We offer shift-based compensation, flexible working where possible, and a supportive environment focused on diversity, inclusion, and development.
Tesco Shift Leader - Days - Ashington Exp employer: Tesco Retail
Tesco is an exceptional employer that prioritises customer satisfaction while fostering a supportive and inclusive work environment. As a Shift Leader in Ashington, you'll enjoy competitive pay starting at £15.59 per hour, flexible working options, and ample opportunities for personal and professional growth within a diverse team. With a commitment to sustainability and community engagement, Tesco empowers its employees to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Ashington Exp
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since this role is all about leading a team, think of examples from your past experiences where you’ve successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you think on your feet. Think about how you would handle various scenarios in-store, like resolving customer complaints or managing team dynamics.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if Tesco is the right fit for you too.
We think you need these skills to ace Tesco Shift Leader - Days - Ashington Exp
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you put customers at the centre of everything you do, so share specific examples of how you've gone above and beyond in previous roles.
Be a Team Player:Emphasise your experience working in a team lead or management position. We love to see how you build positive relationships with colleagues and create an inclusive environment. Share stories that showcase your ability to motivate and inspire others!
Communicate Clearly:Use clear and concise language in your application. We appreciate good communication skills, so make sure your writing reflects that. Avoid jargon and keep it straightforward – we want to understand your experiences and skills easily.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values, which can help you tailor your application even better.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in delivering a great experience. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in fast-paced retail environments. Think of specific examples where you motivated your team or resolved conflicts. This will show that you can confidently lead the store in the Manager’s absence.
✨Emphasise Communication
As a Shift Leader, clear communication is key. During the interview, highlight how you keep your team informed and engaged. Share examples of how you've used different methods to communicate effectively, ensuring everyone is on the same page.
✨Demonstrate Your Adaptability
Tesco values flexibility and the ability to adapt to change. Be ready to discuss situations where you had to make quick decisions or adjust your approach based on new information. This will illustrate your capability to thrive in a dynamic retail environment.
