At a Glance
- Tasks: Serve customers, support store operations, and participate in community events.
- Company: Join Tesco, a leading retailer with a focus on customer service.
- Benefits: Earn from £13.28 per hour, with flexible hours and guaranteed shifts.
- Other info: Opportunities for growth and a welcoming work environment.
- Why this job: Be part of a diverse team and make a difference in customers' shopping experiences.
- Qualifications: Passionate about customer service and teamwork, with great communication skills.
The predicted salary is between 27600 - 28800 £ per year.
Availability Window: Sun 13:30 - 22:00, Tue 13:30 - 22:00, Wed 14:30 - 22:00, Fri 10:30 - 19:00, Sat 13:30 - 22:00
Pay and Hours: Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours a week, with options for fewer hours to a minimum of 12.
Schedule and Flexibility: Your contracted hours will be scheduled within these times, and you will receive a three-week notice of your shifts. We support flexibility; if your availability matches closely but not exactly, we welcome applications.
Responsibilities:
- Help serve shoppers better every day.
- Learn new things and be part of a specialist, diverse team.
- Work to support stability or flexibility in line with your lifestyle.
- Deliver great customer service with passion and pride.
- Be knowledgeable about products and store services.
- Work across the store in service, picking and replenishment areas.
- Apply training to work safely, effectively and serve customers brilliantly.
- Make customer-focused decisions and deliver routines that meet needs.
- Participate in seasonal, community and charity events to create an inclusive atmosphere.
- Understand store performance, drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and condition.
- Live our values and make everyone feel welcome while following policies.
- Accept deliveries into the store when required.
Qualifications:
- Passionate about delivering great service and greeting customers with a smile.
- Build rapport with customers, ensuring a memorable shopping trip.
- Take the initiative and make decisions that benefit customers.
- Communicate well within a team and openly with others.
- Build relationships with colleagues to create team spirit and celebrate success.
- Be punctual, well presented and a brand ambassador.
Additional Information: Customers are at the heart of everything we do. Applicants must be over 18 years old. We are an equal opportunity employer.
Tesco Colleague - Andover Extra Warehouse Full Time employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour and a supportive work culture that values flexibility and teamwork. Our colleagues benefit from guaranteed hours, opportunities for personal growth, and the chance to engage in community events, all while delivering exceptional service to our customers in the vibrant Andover Extra Warehouse environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Andover Extra Warehouse Full Time
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tesco Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tesco Retail!
We think you need these skills to ace Tesco Colleague - Andover Extra Warehouse Full Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tesco Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tesco Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tesco Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
