Tesco Colleague - Andover Extra - DotCom 3

Availability Window Days:

• Sun 06:00:00 - 14:00:00
• Mon 06:00:00 - 14:00:00
• Fri 06:00:00 - 14:00:00
• Sat 06:00:00 - 14:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Responsibilities:

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Qualifications:

• Knowledge of customers and passion for service.
• Good knowledge of products and services in the store.
• Strong initiative and decision‑making skills.
• Team working and clear communication.
• High standard of appearance and punctuality.
• Understanding of store operations and the ability to support stock control, replenishment and customer service.
• Experience or willingness to learn about inventory handling, shrink management and profit contribution.
• Passion for the role of a Tesco colleague and the ability to act as a brand ambassador.
• Ability to work and make decisions for customers at all times, including during high volumes of activity.

Tesco will only recruit individuals who have passed the school leaver’s age. Only candidates over the age of 18 may be considered for roles that require working before 6:15 am or after 9:45 pm or involve working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.