At a Glance
- Tasks: Deliver groceries with a smile and provide top-notch customer service.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive team environment.
- Other info: Embrace diversity and enjoy opportunities for flexible working.
- Why this job: Make a difference in customers' lives while enjoying a dynamic workday.
- Qualifications: Valid UK driving licence and a passion for helping others.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Key Responsibilities:
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Aldershot Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Aldershot a dynamic and supportive work environment. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, we ensure that every team member feels valued and empowered. Our culture fosters teamwork and personal growth, making it a rewarding place to build a career while serving our communities with care and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Aldershot Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and driving. We want you to feel confident when discussing how you can deliver great service with a smile!
✨Tip Number 3
Be yourself! Tesco values diversity and inclusion, so don’t be afraid to let your personality shine through. Share your experiences and how they’ve shaped your approach to customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making it easier for us to connect with you.
We think you need these skills to ace Customer Delivery Driver - Aldershot Superstore
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so make it clear!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This will help us understand your qualifications quickly and easily!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver entails. Familiarise yourself with the job description, especially the key responsibilities like loading the van safely and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about interacting with customers, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond to help someone or turned a negative situation into a positive one. This will demonstrate your ability to connect with customers and provide the warm, welcoming service Tesco values.
✨Demonstrate Your Flexibility
The job requires adapting to changing customer needs and working independently. Be ready to share instances where you've had to think on your feet or adjust your plans. Highlighting your adaptability will show that you're a great fit for the dynamic nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Tesco supports its drivers. This not only shows your interest in the company but also helps you gauge if it's the right fit for you.
