At a Glance
- Tasks: Deliver groceries to customers, ensuring a friendly and efficient service.
- Company: Join Tesco, a leading retailer with a focus on customer satisfaction.
- Benefits: Earn from £14.18 per hour, with flexible hours and job stability.
- Other info: Great team spirit and opportunities for career growth.
- Why this job: Be the face of Tesco, meet new people, and enjoy a dynamic work environment.
- Qualifications: Must have a valid driving licence and be over 18 years old.
The predicted salary is between 14 - 15 € per hour.
Availability Window
- Mon 16:00:00 - 23:00:00
- Tue 13:00:00 - 20:30:00
- Fri 13:00:00 - 23:00:00
- Sat 13:00:00 - 23:00:00
Pay & Hours
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
About the Role
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. It's hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you'll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Requirements
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points. Minimum age: Must have passed school leaver’s age and be over 18 for roles involving working before 6:15 am, after 9:45 pm, or in the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Abingdon Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Abingdon a competitive starting pay of £14.18 per hour, with opportunities for flexible hours and guaranteed minimum shifts. Our supportive work culture fosters teamwork and personal growth, ensuring that every driver feels valued and empowered to deliver exceptional service while enjoying the variety and independence of the role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Abingdon Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for delivery drivers, like how you handle customer complaints or manage your time. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you're out there delivering, it's all about building relationships. Be warm and welcoming during your interview too. Let them see your friendly side – it’s key for a role that involves interacting with customers.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Tesco. By applying directly, you’ll have access to all the latest roles and updates. Plus, it shows you’re serious about wanting to be part of our team!
We think you need these skills to ace Customer Delivery Driver - Abingdon Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, as a Customer Delivery Driver, you'll be interacting with customers daily, so showing your friendly side is key.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the Customer Delivery Driver role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for the role. Since the job has specific hours, be ready to discuss when you can work and how flexible you are. This shows that you’re serious about fitting into their schedule.
✨Show Off Your People Skills
As a Customer Delivery Driver, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone out.
✨Demonstrate Responsibility
This role requires a lot of responsibility, especially when it comes to handling deliveries. Be prepared to talk about how you ensure safety and care in your previous jobs, particularly if you’ve had experience driving or managing deliveries.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, how they handle busy periods, or what success looks like in this role. This shows your interest and helps you gauge if it’s the right fit for you.
