Tesco Shift Leader - Days - Whitworth Market Express
Tesco Shift Leader - Days - Whitworth Market Express

Tesco Shift Leader - Days - Whitworth Market Express

Rochdale Full-Time
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At a Glance

  • Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring excellent customer service.
  • Company: Join Tesco, a leading retailer committed to inclusivity and employee development.
  • Benefits: Enjoy flexible hours, 10% off shopping, and access to wellbeing services.
  • Why this job: Make a real impact in your community while developing your career in a supportive atmosphere.
  • Qualifications: Must be 18+, with strong communication skills and a passion for customer service.
  • Other info: Flexible working hours available; minimum guaranteed hours of 16 per week.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

Work in a fast-paced retail environment, with bags of variety Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations Be there for customers, listening to them and helping to make sure they leave the store with what they came for Look for ways to improve service, including coaching your colleagues and giving feedback to the team Guide and support your colleagues in-store, making sure it stays a safe place to work and shop Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store Lead from the front, and set a great example for your colleagues in everything you do Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Coordinating the store team to deliver an easy, fuss-free shopping experience for customers Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety Being the go-to person for colleagues in the absence of a manager for day-to-day queries Making sure the store is always clean, tidy, and well-presented Supporting managers to coordinate seasonal, community and charity events Contributing to a great team atmosphere, that’s inclusive of everyone Providing great customer service, by listening to our customers and putting them first in everything you do Keeping the team well-informed and up to speed on any communications, changes, or updates Staying knowledgeable about store performance, and looking for ways to improve and simplify operations Coordinating store improvements, and removing any obstacles that might be getting in

the way of great service Following health and safety routines and procedures, and ensuring colleagues do the same Recognising and celebrating colleagues within the team who are providing great service

You will need

To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date To be comfortable taking the lead, and overseeing the store in the absence of your Manager To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues To be motivating, so you can inspire your team to deliver beyond expectations To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

Days From time To time Sun 14:00:00 23:00:00 Mon 06:30:00 15:30:00 Tue 06:30:00 15:30:00 Wed 06:30:00 15:30:00 Fri 13:30:00 23:00:00 Sat 13:45:00 23:00:00

Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you., There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.

There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues – because they’re what makes Tesco, Tesco Your voice matters, and we’ll always welcome and listen to your ideas and opinions We put your wellbeing first, and support is always available if you need it Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company Our benefits include:

Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home Access to free wellbeing services with a range of resources to support your mind, body, and life Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5% Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes Uniform provided and policies to support you for all of life’s moments, big and small Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here . Click here to read more about the benefits we have available for our colleagues, We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Tesco Shift Leader - Days - Whitworth Market Express employer: Tesco PLC

At Tesco, we pride ourselves on being an exceptional employer, especially for our Shift Leaders at Whitworth Market Express. With a dynamic work environment that offers flexible hours and a commitment to your professional development through award-winning training, you'll find ample opportunities to grow your career while being part of an inclusive team that values your voice. Enjoy competitive pay, generous benefits including holiday entitlement and wellbeing support, and the chance to make a real difference in the lives of our customers and colleagues every day.
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Contact Detail:

Tesco PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tesco Shift Leader - Days - Whitworth Market Express

✨Tip Number 1

Familiarize yourself with Tesco's values and customer service philosophy. Understanding what makes Tesco unique will help you align your approach during the interview and demonstrate that you're a great fit for the team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and support colleagues will resonate well with the Shift Leader role.

✨Tip Number 3

Be ready to discuss your experience in fast-paced environments. Share specific instances where you've handled challenges effectively, as this is crucial for a role that requires quick decision-making and adaptability.

✨Tip Number 4

Prepare to talk about your ideas for improving customer service and store operations. Being proactive and showing that you're always looking for ways to enhance the shopping experience will set you apart from other candidates.

We think you need these skills to ace Tesco Shift Leader - Days - Whitworth Market Express

Leadership Skills
Customer Service Excellence
Team Coordination
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Decision-Making Skills
Motivational Skills
Attention to Detail
Time Management
Health and Safety Awareness
Conflict Resolution
Coaching and Mentoring
Organizational Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Leader at Tesco. Highlight your experience in retail and any leadership roles you've held in your application.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to lead a team, provide excellent customer service, and improve store operations.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer service. Mention specific examples of how you've successfully led teams or improved service in previous roles.

Showcase Your Communication Skills: In your application, demonstrate your clear communication abilities. Provide examples of how you've effectively communicated with team members and customers in past positions.

How to prepare for a job interview at Tesco PLC

✨Show Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication skills and decision-making abilities.

✨Emphasize Customer Service Experience

Customer service is at the heart of this role. Make sure to discuss your previous experiences in providing excellent customer service and how you can ensure that every customer leaves satisfied. Use specific examples to illustrate your points.

✨Discuss Problem-Solving Abilities

The role involves facing various challenges daily. Be ready to talk about situations where you've identified problems and implemented effective solutions. This will show your potential employer that you're proactive and capable of handling the fast-paced retail environment.

✨Highlight Team Collaboration

Tesco values a positive and inclusive team atmosphere. Share instances where you've worked collaboratively with colleagues to achieve common goals. This will demonstrate your ability to build strong relationships and contribute to a supportive work environment.

Tesco Shift Leader - Days - Whitworth Market Express
Tesco PLC Apply now
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  • Tesco Shift Leader - Days - Whitworth Market Express

    Rochdale
    Full-Time
    Apply now

    Application deadline: 2026-12-12

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    Tesco PLC

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