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- Tasks: Serve customers with passion, ensuring a great shopping experience every day.
- Company: Join Tesco, the UK's number one retailer, known for its supportive culture.
- Benefits: Earn £12.45 per hour, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Must be over 18; a passion for customer service is essential.
- Other info: Enjoy career progression opportunities and a fun, inclusive work environment.
The predicted salary is between 12 - 14 £ per hour.
Availability Window:
- Days: Thu, Fri, Sat
- From time: 07:00:00, 07:00:00, 12:15:00
- To time: 12:00:00, 12:00:00, 21:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Key Responsibilities:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
About Tesco:
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. We’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We believe in treating each other with respect and giving everyone an equal opportunity to get on.
Role Overview:
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
Responsibilities include:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store’s performance, understanding the part played and what needs to be done together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Benefits:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments, big and small.
Tesco Colleague - Swansea De La Beche St Express employer: Tesco Plc
Contact Detail:
Tesco Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Swansea De La Beche St Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for great service aligns with what they stand for. Plus, it’ll help you feel more confident when chatting with the team!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will make you stand out as a candidate who truly cares.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re genuinely interested in the role and the company. Ask about team dynamics or how they celebrate success – it’s a great way to connect with your interviewers.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing applications directly from candidates who are excited about joining the Tesco family. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Tesco Colleague - Swansea De La Beche St Express
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about making our customers' shopping experience great.
Be Yourself: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your unique qualities come across in your writing!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked well in a team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started on your journey with us!
How to prepare for a job interview at Tesco Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities like serving customers, working in different store areas, and participating in community events. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Passion for Customer Service
Tesco values great service, so be prepared to share examples of how you've delivered excellent customer experiences in the past. Think about times when you went above and beyond to help someone or made a customer's day better. This will demonstrate that you align with their values.
✨Be Ready to Discuss Teamwork
As a Tesco Colleague, you'll be part of a diverse team. Be ready to talk about your experiences working in teams, how you communicate openly with others, and how you contribute to a positive team spirit. Highlight any fun or successful moments you've had with colleagues to showcase your team-oriented mindset.
✨Dress the Part and Arrive on Time
First impressions matter! Dress smartly and arrive a bit early to show you're punctual and professional. Being well-presented not only reflects your respect for the interview process but also aligns with Tesco's brand ambassador expectations. Plus, it gives you a moment to relax before the interview starts!