At a Glance
- Tasks: Deliver great service, build rapport with customers, and support your team.
- Company: Join Tesco, the UK's number one retailer and a top employer.
- Benefits: Earn from £12.45 per hour, enjoy discounts, and receive 20+ days holiday.
- Why this job: Be part of a fun team, make customers smile, and grow your career.
- Qualifications: Must be over 18, with a passion for customer service.
- Other info: Flexible working options and a supportive environment for all.
Availability Window
Days of operation: Mon 09:00‑18:00, Tue 09:00‑15:00, Wed 10:00‑21:00, Thu 09:00‑21:00, Fri 09:00‑15:00, Sat 09:00‑21:00.
Pay & Hours
Your rate starts from £12.45 per hour, increasing to £13.66 for stores within the M25. Additional payments may also apply depending on location. Our policy offers new colleagues a minimum of 16 guaranteed hours per week, with the option to work fewer hours (minimum 12).
Company Overview
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. We are proud to be accredited as one of Britain’s Top Employers again this year and are the UK’s number one retailer. We offer a great shopping experience and have a wide range of roles across stores, distribution centres and offices. We believe in treating each other with respect and giving everyone an equal opportunity to progress.
Disability Confident
We are a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job. In high‑volume situations we may limit the overall numbers of interviews offered to disabled and non‑disabled people.
Requirements
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store with a great shopping trip.
- Taking the initiative and making decisions that are right for our customers.
- Working well within a team and communicating openly with others.
- Building relationships with colleagues to create a team spirit, having fun and celebrating success.
- Being at work on time, well presented and ready to act as a brand ambassador.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times you may be required to accept deliveries into the store.
- Request flexible working from day one.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
- 10% off and 15% at pay‑day weekends with our Colleague Clubcard.
- Free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you: discounts and shares, cycle‑to‑work schemes, etc.
- Uniform provided and policies to support you for all of life’s moments, big and small.
Tesco Colleague - Stansted Express in Stansted Mountfitchet employer: Tesco PLC
Contact Detail:
Tesco PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Stansted Express in Stansted Mountfitchet
✨Tip Number 1
Get to know Tesco's values and culture before your interview. We want to see that you’re not just a fit for the role, but also for our team spirit. Show us how you can bring that passion for great service to life!
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. We love candidates who can demonstrate their ability to build rapport and make every shopping trip memorable.
✨Tip Number 3
Be ready to share examples of teamwork. We value collaboration, so think of times when you’ve worked well with others. Highlighting your ability to communicate openly will definitely catch our eye!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tesco family. Don’t miss out on this opportunity!
We think you need these skills to ace Tesco Colleague - Stansted Express in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about making customers' shopping experiences fantastic!
Be Yourself: Don’t be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can contribute to our team spirit.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the role. Mention any previous customer service roles or teamwork experiences that demonstrate your ability to connect with customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Tesco PLC
✨Know the Company
Before your interview, take some time to research Tesco. Understand their values, mission, and what makes them a market leader. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Since this role is all about delivering great service, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer or resolved a tricky issue.
✨Be Ready to Discuss Teamwork
Tesco values teamwork, so come equipped with stories that highlight your ability to work well with others. Talk about times when you collaborated with colleagues to achieve a common goal or how you contributed to a positive team atmosphere.
✨Dress the Part
First impressions matter! Make sure you dress smartly for your interview. Even though Tesco provides uniforms, showing up well-presented demonstrates your respect for the company and the role you're applying for. It sets a positive tone right from the start.