At a Glance
- Tasks: Deliver great service, greet customers, and build rapport for an amazing shopping experience.
- Company: Join Tesco, the UK's number one retailer with a diverse and inclusive team.
- Benefits: Earn from £12.45/hour, enjoy discounts, flexible hours, and 20+ days holiday.
- Why this job: Be part of a dynamic team, learn new skills, and make a real difference.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
- Other info: Great career growth opportunities and a supportive work environment.
Working Hours & Pay
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Key Responsibilities & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit. Handling products with care to maintain quality and ensure they reach customers in the best condition. Being myself, living our values, making everyone feel welcome and always following our policies.
What Tesco Offers
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.
Benefits
- At times, you may be required to accept deliveries into the store.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard and an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
Tesco Colleague in Reading employer: Tesco Plc
Contact Detail:
Tesco Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague in Reading
✨Tip Number 1
Get to know Tesco! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about delivering great service and making customers smile.
✨Tip Number 2
Practice your people skills! Since being a Tesco Colleague is all about building rapport with customers, try role-playing with friends or family. This will help you feel more confident when it comes to chatting with customers and showing off your passion for service.
✨Tip Number 3
Be ready to share your experiences! Think of times when you’ve gone above and beyond for someone, whether in a job or personal setting. Tesco loves candidates who can demonstrate initiative and a commitment to customer satisfaction, so have those stories at the ready!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources and tips on how to ace your interview. Let’s get you that Tesco Colleague role together!
We think you need these skills to ace Tesco Colleague in Reading
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering great service shine through. Mention specific experiences where you’ve gone the extra mile for customers – it’s all about that smile and pride in what you do!
Be Yourself: We want to know the real you! Don’t be afraid to show your personality in your application. Share what makes you unique and how you can contribute to our team spirit at Tesco.
Tailor Your Application: Make sure to read the job description carefully and align your skills with what we’re looking for. Highlight your ability to work well in a team and communicate openly – these are key to being a successful Tesco Colleague.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people who are excited to meet you!
How to prepare for a job interview at Tesco Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you demonstrate your passion for delivering great service and your ability to build rapport with customers.
✨Show Your Team Spirit
Tesco values teamwork, so be ready to share examples of how you've worked well with others in the past. Think about times when you’ve celebrated success as a team or contributed to a positive atmosphere. This will show that you can fit into their diverse team culture.
✨Be Customer-Focused
During the interview, highlight your commitment to customer service. Share specific instances where you went above and beyond to ensure a great shopping experience for customers. This aligns perfectly with Tesco's goal of making every customer's visit enjoyable.
✨Dress the Part
First impressions matter! Make sure you arrive on time, well-presented, and ready to represent Tesco as a brand ambassador. Dressing appropriately shows that you take the opportunity seriously and are ready to embody the values of the company.