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- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join a friendly team at Coventry Cross Extra, where teamwork matters.
- Benefits: Earn from ÂŁ13.35 per hour, with flexible hours and potential for more.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU/EEA driving licence and a positive attitude.
- Other info: Great opportunity to build relationships and grow within the company.
Overview
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities
- Ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \”Thank you.\”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Requirements
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
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Customer Delivery Driver - Coventry Cross Extra employer: Tesco Plc
Contact Detail:
Tesco Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Coventry Cross Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Coventry Cross Extra. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident when discussing your experience and how it relates to the role of a Customer Delivery Driver.
✨Tip Number 3
Be yourself! When you’re chatting with the hiring team, let your personality shine through. They want to see how you’ll fit into their team spirit, so don’t be afraid to show your enthusiasm for delivering great customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Delivery Driver - Coventry Cross Extra
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re looking for someone who can connect with our customers just as much as they can drive a van.
Highlight Relevant Experience: Make sure to mention any previous driving or customer service experience you have. We love to see how your past roles have prepared you for this position. If you've dealt with deliveries or customer interactions before, shout about it!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Tesco Plc
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Delivery Driver. Familiarise yourself with the responsibilities listed in the job description, like maintaining a clean van and communicating effectively with customers. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
As a Customer Delivery Driver, you'll be interacting with customers regularly. Prepare examples of how you've built relationships or handled difficult situations in the past. Highlight your warm and welcoming approach, as well as your ability to adapt to changing customer needs.
✨Demonstrate Your Organisational Skills
Being tidy and organised is key for this role. Think of times when you've successfully managed your time or kept things in order, whether at work or in your personal life. Share these examples during the interview to showcase your ability to keep the van and deliveries in top shape.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, how they handle customer feedback, or what improvements they’re looking to implement. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.