Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring smooth store operations and exceptional customer service.
- Company: Join Tesco, a leading retailer with a commitment to community and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Must be 18 or over; strong communication and team coordination skills required.
- Other info: Enjoy a vibrant work environment with a focus on inclusivity and support.
The predicted salary is between 21243 - 21243 £ per year.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
- Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
- Making sure the store is always clean, tidy, and well‑presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere that is inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well‑informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognising and celebrating colleagues within the team who are providing great service
- To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
- To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
- To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- To be motivating, so you can inspire your team to deliver beyond expectations
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
Please note that you need to be 18 or over to apply for this role.
£21,243 per year - estimated
Your Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Tesco Shift Leader - Days - Wood Lane in City of London employer: Tesco Plc
Contact Detail:
Tesco Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Wood Lane in City of London
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and observe how things run. Familiarise yourself with the layout, customer flow, and team dynamics. This will help you speak confidently about how you can contribute as a Shift Leader.
✨Tip Number 2
Practice your people skills! As a Shift Leader, you'll be guiding and supporting your colleagues. Think of examples from your past experiences where you've successfully led a team or resolved conflicts. This will show that you're ready to take charge!
✨Tip Number 3
Be prepared to discuss improvements! Tesco values innovation, so come armed with ideas on how to enhance customer service or streamline operations. Show them you're not just a follower but a proactive leader who wants to make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Tesco Shift Leader - Days - Wood Lane in City of London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile to ensure a great shopping experience, as this is key for a Shift Leader role at Tesco.
Highlight Your Leadership Skills: We want to see how you can lead a team effectively! Mention any previous experiences where you've coordinated a group or taken charge during busy times. This will show us you're ready to step up and support your colleagues.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the team.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Leader at Tesco entails. Familiarise yourself with the responsibilities listed in the job description, like coordinating the team and ensuring great customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to inspire and guide your team. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight how you motivated colleagues and handled challenges, as this will demonstrate your capability to lead effectively.
✨Emphasise Customer Service
Customer satisfaction is key in retail, so be ready to discuss how you prioritise customer needs. Think of specific instances where you went above and beyond for customers or helped resolve issues. This will show that you align with Tesco's commitment to providing excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture fits you.