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For Companies At a Glance
- Tasks: Serve customers, maintain store standards, and support your team in a dynamic environment.
- Company: Join Tesco, a leading retailer with a commitment to diversity and inclusion.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts for you and your family.
- Why this job: Be part of a vibrant team, make connections, and grow your career while having fun.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced setting.
- Other info: Guaranteed minimum hours and opportunities for personal development.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role‑modeling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast‑paced ever‑changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
Pay
Hourly rate: £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard (card can be shared with family outside your home).
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with your family and friends.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you: choose what you use – from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Tesco Colleague - Phone Shops - Springfield Rd Superstore in Chelmsford employer: Tesco Plc
Contact Detail:
Tesco Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Springfield Rd Superstore in Chelmsford
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco store you're applying for. Familiarise yourself with the layout, products, and staff. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your people skills! Since this role is all about serving customers and building relationships, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Dress to impress! As a potential brand ambassador, make sure you look smart and presentable for your interview. It’s all about making that great first impression, so show them you’re ready to represent Tesco with pride.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll find loads of resources on our site to help you prepare for the interview process. Let’s get you that job!
We think you need these skills to ace Tesco Colleague - Phone Shops - Springfield Rd Superstore in Chelmsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the role at Tesco. Highlight any relevant experience or skills that match the job description, like your ability to adapt in a fast-paced environment or your commitment to delivering great service.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and benefits right there!
How to prepare for a job interview at Tesco Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco colleague involves. Familiarise yourself with the key responsibilities mentioned in the job description, like delivering great service and maintaining stock accuracy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to provide excellent service. This aligns perfectly with Tesco's focus on creating a great shopping experience for customers.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Think of instances where you've collaborated with colleagues to achieve a common goal or celebrated successes together. This will show that you can contribute to a positive team environment.
✨Be Ready for a Fast-Paced Environment
Since the role involves adapting to a fast-paced setting, be ready to discuss how you handle change and manage multiple tasks. Share specific examples of times when you thrived under pressure, as this will demonstrate your ability to keep up with the dynamic nature of the job.