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For Companies At a Glance
- Tasks: Prepare, cook, and serve delicious food while ensuring top-notch hygiene and safety.
- Company: Join a vibrant café team dedicated to excellent customer service.
- Benefits: Flexible hours, guaranteed minimum shifts, and opportunities for career progression.
- Why this job: Be part of a lively environment where you can make customers' days better.
- Qualifications: Knowledge of health standards, teamwork skills, and a proactive attitude.
- Other info: Exciting challenges await in a fast-paced café setting.
Responsibilities
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café\’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café\’s menu inside and out and serving food exactly as it\’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Qualifications & Personal Qualities
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
Overview & Additional Information
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They\\\’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you\\\’re part of everything – a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you\\\’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you\\\’ll help keep everything, from kitchen equipment to customer tables tidy and clean. It\\\’s a lively role, full of everyday challenges, but that\\\’s just one of the reasons it\\\’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more. It\\\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\\\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
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Cafe Team Member employer: Tesco PLC
Contact Detail:
Tesco PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member
✨Tip Number 1
Get to know the café's vibe! Before your interview, pop in for a coffee and observe how the team interacts with customers. This will help you understand their culture and give you some great talking points during your chat.
✨Tip Number 2
Practice your customer service skills! Think of a few scenarios where you might need to resolve a complaint or serve a tricky order. Being prepared will show that you're proactive and ready to tackle any challenge that comes your way.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of times you've juggled multiple tasks successfully. This will highlight your ability to thrive in a fast-paced environment, which is key for a café team member.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and being part of something special.
We think you need these skills to ace Cafe Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for great service shine through! We want to see how you connect with customers and make their day better. Share any experiences that highlight your commitment to hospitality.
Be Specific About Your Skills: Make sure to mention your knowledge of Health and Safety standards and any relevant experience in food preparation or customer service. We’re looking for team players who can multitask and thrive in a fast-paced environment, so give us the details!
Keep It Clean and Tidy: Just like we keep our café spotless, your application should be neat and well-organised. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care about the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Tesco PLC
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This means not just knowing the dishes but also understanding the ingredients and preparation methods. Being able to discuss your favourite items or suggest pairings shows your enthusiasm and knowledge.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Think about times when you resolved complaints or went above and beyond for a customer. This will demonstrate your commitment to excellent service, which is key for a Café Team Member.
✨Emphasise Teamwork and Communication
Since this role involves working closely with others, be ready to talk about your experience in team settings. Highlight how you communicate effectively and support your colleagues, especially in a fast-paced environment. This will show that you can thrive in their lively café atmosphere.
✨Demonstrate Your Adaptability
Cafés can get busy, so it’s important to show that you can handle pressure. Share examples of how you’ve managed multiple tasks at once or adapted to changing situations. This will reassure them that you can keep things running smoothly during peak hours.
