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- Tasks: Lead a café team, ensuring smooth operations and excellent customer service.
- Company: Join a vibrant café that values inclusivity and personal growth.
- Benefits: Enjoy flexible working, discounts, wellness resources, and 28 days of holiday.
- Why this job: Be part of a supportive team where you can grow and shine authentically.
- Qualifications: Experience in hospitality with strong communication and multitasking skills required.
- Other info: Opportunity to progress and develop your skills in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.
You’ll get to flex, and build on, your skills and experience with a wide range of responsibilities. From supporting the Manager to meeting business and financial goals, to coaching, developing, and training team members, to leading by example with impeccable customer service.
All the while, we’ll support you with bag-loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress. Plus, you’ll be part of an inclusive workplace where you can be your best, and most authentic, self., * Making sure everything runs smoothly by maintaining operational and safety standards.
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Ensuring all food safety and hygiene regulations are met and followed.
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Leading by example by providing an excellent experience for customers.
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Opening and closing the café and overseeing full operations in the Manager’s absence.
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Recognising and celebrating team members for providing excellent service.
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Learning our menu inside out and helping our team to do the same.
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Boosting sales by making sure everyone’s in the right place at the right time.
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Delivering Health & Safety and Food Safety training for team members.
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Supporting the Café Manager with colleague coaching and development.
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Seeking ways to constantly help improve our service for customers.
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Promoting an inclusive environment where colleagues feel respected, valued, and safe.
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A background in hospitality, with Team/Shift Leader experience.
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A passion for providing excellent customer service.
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Health & Safety and Food Safety knowledge.
Personal
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Effective communication skills.
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Ability to multitask and adapt to changing priorities.
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Confidence using your initiative to improve ways of working.
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::
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Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
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Request flexible working from day one
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Retirement savings plan
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Life Assurance
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Access to free wellbeing services with a range of resources to support your mind, body, and life
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An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
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Uniform provided and policies to support you for all of life’s moments, big and small
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Holiday starting at 28 days (Including Bank Holidays)
Cafe Team Leader employer: Tesco PLC
Contact Detail:
Tesco PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Leader
✨Tip Number 1
Familiarize yourself with our café's menu and services. Being knowledgeable about what we offer will not only help you stand out during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've successfully managed a team or improved customer service in previous roles. This will highlight your ability to lead by example, which is crucial for this position.
✨Tip Number 3
Emphasize your commitment to health and safety standards. Discuss any relevant training or experiences you have that relate to food safety and hygiene, as this is a key responsibility of the Team Leader role.
✨Tip Number 4
Prepare to discuss how you would promote an inclusive environment within the café. Share ideas on how to recognize and celebrate team members' contributions, as fostering a positive workplace culture is essential for success.
We think you need these skills to ace Cafe Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Cafe Team Leader position. Make sure you understand the key responsibilities and required skills, such as customer service excellence and team leadership.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and any previous leadership roles. Emphasize your ability to multitask, communicate effectively, and adapt to changing priorities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive attitude. Mention specific examples of how you've led teams or improved service in past roles.
Highlight Your Knowledge: In your application, mention any knowledge you have regarding Health & Safety and Food Safety regulations. This will demonstrate your readiness to maintain operational standards in the café.
How to prepare for a job interview at Tesco PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams, especially in a fast-paced environment. Discuss how you've successfully coached and developed team members, and be ready to share instances where you led by example.
✨Know the Menu Inside Out
Familiarize yourself with the café's menu before the interview. Being able to discuss menu items and suggest ways to enhance customer experience will show your commitment and readiness for the role.
✨Emphasize Adaptability and Initiative
Prepare to discuss situations where you had to adapt to changing priorities or take the initiative to improve operations. This will demonstrate your ability to thrive in a dynamic café environment.
