At a Glance
- Tasks: Deliver exceptional service and create a welcoming shopping experience for customers.
- Company: Join Tesco, a diverse team committed to great customer service.
- Benefits: Earn £12.87 per hour, enjoy flexible hours, and access exclusive discounts.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Opportunities for career progression and a supportive workplace culture.
The predicted salary is between 10 - 14 £ per hour.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what is right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence in your department.
- Supporting your manager to control costs in your department and deliver budgets, and maintaining stock record accuracy and being prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast-paced ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, have fun and celebrate success.
- To be at work on time, well presented and ready to be a brand ambassador.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Pay and Benefits
- Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
- It is our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends — save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Exclusive colleague deals on handsets and sims — these amazing deals can also be shared with your family and friends.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use — from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
Tesco Colleague - Phone Shops - Calne Beversbrook Road in Buckley employer: Tesco PLC
Contact Detail:
Tesco PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Calne Beversbrook Road in Buckley
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and observe how things run. Familiarise yourself with the layout, customer service style, and team dynamics. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers and colleagues, think of examples from your past experiences where you’ve delivered great service or worked well in a team. Be ready to share these during your interview!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. This not only shows respect but also gives a glimpse of how you’ll represent the Tesco brand if you get the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it’s super easy to navigate. Don’t forget to follow up after applying; a quick email can show your enthusiasm and keep you on their radar!
We think you need these skills to ace Tesco Colleague - Phone Shops - Calne Beversbrook Road in Buckley
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for great customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco colleague involves. Familiarise yourself with the responsibilities listed in the job description, like delivering great customer service and maintaining stock accuracy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to ensure a great shopping experience. This aligns perfectly with Tesco's focus on creating a welcoming environment for shoppers.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Talk about how you build relationships with colleagues and contribute to a positive team atmosphere. This will show that you can fit into their diverse team culture.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview well-presented and dressed appropriately. This not only reflects your professionalism but also shows that you understand the importance of being a brand ambassador for Tesco.