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- Tasks: Serve customers with a smile and ensure a great shopping experience.
- Company: Join Tesco, a leading retailer with a focus on community and service.
- Benefits: Competitive pay starting at £12.45 per hour, flexible hours, and career growth.
- Why this job: Be part of a dynamic team and make a real difference in customers' lives.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Flexible shifts available; must be over 18 to apply.
The predicted salary is between 34100 - 48100 £ per year.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if your times match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
What you’ll do:
- Help to serve shoppers better every day by providing great natural service.
- Build rapport with customers, ensuring they leave with a great shopping experience.
- Work across the store in service, picking and replenishment areas where required.
- Put into practice the training you have received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store’s performance, understand your part and work with the team to drive service, sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- Accept deliveries into the store when required.
- Be a brand ambassador: be on time, well presented and ready.
Who we’re looking for:
- A passion for delivering great service, greeting customers with a smile and serving them with pride.
- The ability to take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be willing to work flexible hours across shifts.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Tesco Colleague - New Express Basildon employer: Tesco PLC
Contact Detail:
Tesco PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - New Express Basildon
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your passion for delivering great service, which is key for a Tesco Colleague.
✨Tip Number 3
Be ready to show your flexibility! Tesco values colleagues who can adapt to different shifts and roles. During your chat, mention your availability and willingness to help out wherever needed – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tesco Colleague - New Express Basildon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A little bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Tesco Colleague role. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to creating a great shopping experience for our customers.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Tesco PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the job description and think about how your skills align with the responsibilities, like providing great customer service and working as part of a team.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering excellent service. Share examples from your past experiences where you went above and beyond for customers. This will show that you genuinely care about creating a positive shopping experience.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. If your schedule is slightly different from what they’re looking for, don’t hesitate to mention it. They appreciate candidates who are willing to adapt.
✨Demonstrate Team Spirit
Tesco values teamwork, so be ready to talk about how you work well with others. Share stories that highlight your ability to build relationships with colleagues and contribute to a positive team atmosphere. This will show that you’re a great fit for their culture.
