At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is dedicated to serving customers and communities sustainably and inclusively.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact in your community.
- Qualifications: Must be 18+, passionate about customer service, and able to work well in a team.
- Other info: Uniform provided and opportunities for career progression available.
About the role
Our Tesco Colleague rate of pay starts from £11.02 an hour; this increases to £11.75 for stores inside the M25 but excluding London Boroughs and is £11.95 for stores within Inner London – London Boroughs. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note that Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
For more information about us please visit .
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Tesco Colleague - Soho Dean Street Express employer: Tesco Partners
Contact Detail:
Tesco Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Soho Dean Street Express
✨Tip Number 1
Make sure to familiarize yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you stand out during the interview process.
✨Tip Number 2
Highlight any previous experience in retail or customer service roles. Be ready to share specific examples of how you've built rapport with customers and contributed to a positive shopping experience.
✨Tip Number 3
Demonstrate your flexibility and willingness to work varied hours. Since Tesco values availability, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss how you can contribute to team spirit and inclusivity within the store. Sharing ideas on how to create a welcoming atmosphere for both customers and colleagues can set you apart.
We think you need these skills to ace Tesco Colleague - Soho Dean Street Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience and skills that align with what Tesco is looking for.
Tailor Your CV: Customize your CV to reflect the qualities Tesco values, such as customer service skills, teamwork, and initiative. Use specific examples from your past experiences that demonstrate these traits.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great service and your ability to build rapport with customers. Mention why you want to work at Tesco and how you can contribute to their vision.
Highlight Flexibility: Since Tesco values flexibility in working hours, mention your availability clearly in your application. If you can work during the specified availability windows, make sure to emphasize this.
How to prepare for a job interview at Tesco Partners
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns with Tesco's commitment to serving customers with passion and pride.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss experiences where you collaborated with colleagues to achieve common goals or create a positive atmosphere, as building relationships is key to success at Tesco.
✨Be Prepared to Discuss Flexibility
Since Tesco values flexibility, be ready to talk about your availability and how it matches their scheduling needs. If you have specific times you can work, mention them and show your willingness to adapt when possible.
✨Understand Tesco's Values
Familiarize yourself with Tesco's core purpose and values. During the interview, reference how you can contribute to their mission of serving customers, communities, and the planet better every day, demonstrating that you align with their culture.