Senior UX Designer - Enterprise - Trading & Planning

As a Senior UX designer at the UK’s second biggest employer, you’ll be crafting experiences that help our diverse colleague and supplier base work better. You’ll discover new opportunities, crafting intuitive and effortless solutions that improve every stage of the colleague and supplier experience. We have a wide range of specialisms covering 270 different role types, across 84 departments and 10 business divisions. So, it’s all about adapting, growing and embracing challenges.

Our current work includes a fascinating variety of platforms, technologies and experiences, including:

• Lifecycle of a product from development to ranging in stores
• Stock, service, and security operations within our stores
• Colleague lifecycle, capability and development
• Internal communications and colleague networks

You will be responsible for:

• Redefining complicated colleague experiences into simple and intuitive solutions, emphasising the colleague.
• Owning the end-to-end design process including discovery, service/user mapping, sketching, wire-framing, low-fidelity prototyping, and testing.
• Advocating for human-centred design with your collaborators and the broader business.
• Working within and across agile squads to craft, develop and improve the user experience across our digital products.
• Collaborating with UX researchers to help your team develop compassion for our users, including those with a disability, and advocate for their needs.
• Running light-weight research, such as validating designs via A/B testing, unmoderated usability testing and more.
• Using quantitative data and partnering with the analytics team to help advise your work.
• Promoting inclusive design practices and delivering accessible designs.
• Assessing the impact of your design work and contributing to building a culture focused on making well-informed decisions.
• Collaborating with various specialists and collaborators to identify efficient opportunities and provide successful solutions.
• Facilitating partner (business and user) workshops, running appropriate conceptualisation and participatory design sessions.
• Delivering valuable, high-quality and consistent work without sacrificing speed by using our digital design system and its standardised foundations, components, and patterns.
• Using Figma to create UI designs, build prototypes and test functionality.
• Collaborating with the design system team to help evolve the design system based on user needs.
• Assisting other teams in recognising the importance of design in various subject areas to improve project outcomes and product quality.
• Providing feedback to other designers to help strengthen your team and Tesco as a whole.
• Helping your teammates build context, strong decision-making skills, and compassion for our users and customers.
• Embracing the opportunity to line manage other designers and help with their learning and development.
• Working with the Design Manager to cultivate a positive, supportive and inclusive team culture.

You will need:

• A strong, well-curated portfolio demonstrating your expertise across web, responsive and native design.
• Prior involvement in high-profile design projects ideally in an enterprise environment.
• Passion for solving product problems while balancing all facets of a user experience (strategy and research, information architecture, interaction design, accessibility).
• A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
• Proficiency in interaction design for web (desktop and mobile) and native applications.
• Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
• Experience collaborating closely with multiple fields including product and engineering.
• Self-motivated and organised with good time management skills.
• Strong written, verbal communication and presentation skills to all levels of seniority and subject areas within the organisation.
• Ability to coach, mentor and set standards for ways of working for more junior team members.
• Proficiency with current industry design and collaboration tools such as Figma, Miro, etc.
• A working knowledge of Jira, Confluence, Adobe Creative Suite.
• Previous experience in the retail sector is an advantage.

What’s in it for you:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, please reach out for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.