Tesco Mobile Ltd is seeking a Contact Support Executive to ensure smooth customer contact operations and drive improvements across journeys, processes and service solutions. You will bridge day-to-day delivery with long-term improvement initiatives, shaping practical, compliant solutions for the best customer experience.
You will collaborate with multiple teams, act as SME for contact operations, and help plan capacity, training and knowledge updates while upholding governance and compliance
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Customer Contact Operations Lead in Manchester employer: Tesco Mobile Ltd
At Booker, we pride ourselves on being the UK's leading food and drink wholesaler, offering a dynamic work environment where every Warehouse Operative plays a crucial role in delivering exceptional service to our customers. Our commitment to diversity, equity, and inclusion ensures that all employees feel valued and supported, while our flexible working options cater to various life stages and commitments. Join us for a rewarding career with opportunities for growth, competitive benefits, and the chance to be part of a team that truly values your contributions.
