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- Tasks: Manage supplier relationships and ensure exceptional service delivery across various professional services.
- Company: Join Tesco Insurance and Money Services, a leader in customer-focused solutions.
- Benefits: Enjoy competitive salary, annual bonus, private medical insurance, and generous holiday allowance.
- Why this job: Make a real impact while developing your career in a supportive and innovative environment.
- Qualifications: Experience in supplier management and strong analytical skills are essential.
- Other info: Flexible working options available to balance work and life commitments.
The predicted salary is between 48000 - 67200 £ per year.
Overview
Serving our customers, communities, and planet a little better every day.
Salary – from £48,000 + annual bonus & benefits
Work Level – 2, Permanent
Location – Edinburgh, Glasgow, Newcastle, Reigate or Southampton (Whiteley)
Office Attendance - Our roles are hybrid; however, you should be able to travel to one of our office locations, 2 days per week for this position.
Closing Date - Applications close on 27th March at 5pm
About the role
We’re looking for a Supplier Manager to join our Insurance Money and Services team. We deliver services that support our colleagues and customers across Tesco Underwriting, Tesco Insurance and Money Services. Our suppliers play a critical role in that mission. As a Supplier Manager, you’ll help us get the best from our Professional & Shared Services partners — ensuring they deliver exceptional service, value, innovation, and risk‑managed outcomes.
You’ll oversee a portfolio of suppliers across Professional & Shared Services. These services may include:
- Consulting, Analytics
- Corporate & shared services (HR, Finance, Learning, etc.)
- Technology-enabled professional services
- Specialist skills or advisory services that support our Operations
What you’ll be doing
- Performance, Service & Value Management
- Develop a deep understanding of services provided, including SLAs, performance standards, commercial models, and risk exposure.
- Lead structured performance reviews, ensuring suppliers deliver agreed outcomes and continuously improve.
- Analyse operational and financial data, identify trends, provide insight, and influence improvements or commercial recalibration.
- Drive value through collaboration, innovation, and cost‑effectiveness across the supplier portfolio.
- Contract & Risk Governance
- Manage suppliers in line with the Outsourcing & Supply Chain Management Framework and regulatory requirements (e.g., FCA/PRA).
- Contribute to contract lifecycle activities including scoping, requirements gathering, negotiation support, and renewals.
- Monitor regulatory, legal, operational and commercial risks and implement appropriate controls.
- Ensure adherence to internal and external standards, including data protection, security, continuity, and operational resilience.
- Supplier Relationship Management
- Maintain strong, productive relationships with suppliers while ensuring alignment to TU objectives and business conduct standards.
- Support senior stakeholders to navigate complex supplier relationships and challenge where performance, cost, or behaviour fall short.
- Evaluate and onboard potential suppliers, assessing capability, quality, commercial viability, and risk posture.
- Lead stakeholder engagement activities to ensure that business needs are understood, prioritised, and translated into supplier commitments.
- Operational Support
- Prepare reports, documentation and analysis for governance forums, audit activities and senior leadership engagement.
- Balance competing priorities in a fast-moving, regulated environment, ensuring issues are escalated with clarity and urgency.
We need you to have
- Supplier management experience within a regulated, corporate, or complex operational environment.
- Understanding of professional services delivery models and performance drivers.
- Familiarity with procurement processes, supplier frameworks and commercial contract principles.
- Aware of FCA/PRA outsourcing rules and supplier risk management requirements.
- Strong analytical skills with the ability to interpret data and translate insight into action.
- Confident communicator, able to challenge constructively and influence senior stakeholders.
- Proven negotiation and conflict‑resolution capability.
- Collaborative, empathetic, resilient and solutions‑focused.
- Highly organised with the ability to manage multiple priorities and deadlines.
- Commercially astute with a focus on value, quality, and continuous improvement.
What’s in it for you
- Prepare for your retirement with our colleague pension scheme.
- Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year.
- Critical illness insurance.
- Performance related annual bonus.
- Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
- Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday.
- Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
- A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
- Take part in our Buy as you Earn and Save as your Earn share schemes.
Interviews
We know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation. Interviews are expected to be held shortly after closing date.
Why Tesco Insurance and Money Services?
Seeing your impact all around you: there’s no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we’re helping our colleagues and serving our customers, communities and planet a little better every day.
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It’s why you’ll get bags of choice and plenty of development. It’s why you’ll always be heard and find balance that works for you. It’s why you’ll feel totally at home in a place where everyone’s welcome. So, if you want a career where you can do good and feel good, you’ve found it. Let’s make everyday a little better.
Our story
Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone’s welcome, where they can be part of a great team focused on making a real difference for our customers.
How to apply
We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Supplier Manager employer: Tesco Insurance
Contact Detail:
Tesco Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Show us you understand our mission and how you can contribute to making things better for our customers.
✨Tip Number 3
Practice your negotiation skills! As a Supplier Manager, you'll need to influence stakeholders. Role-play scenarios with friends to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their career.
We think you need these skills to ace Supplier Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supplier Manager role. Highlight your experience in supplier management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Analytical Skills: Since the role involves analysing operational and financial data, don’t forget to mention specific examples of how you've used your analytical skills in past roles. We love seeing how you can turn data into actionable insights!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Insurance
✨Know Your Suppliers
Before the interview, dive deep into understanding the suppliers you'll be managing. Familiarise yourself with their services, performance standards, and any existing contracts. This knowledge will help you demonstrate your ability to oversee supplier relationships effectively.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data analysis in previous roles. Bring examples of how you've identified trends or made improvements based on operational and financial data. This will highlight your strong analytical skills, which are crucial for the Supplier Manager role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and conflict resolution skills. Think of specific situations where you've had to manage supplier performance or navigate complex relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Confidently
As a Supplier Manager, you'll need to influence senior stakeholders. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you can challenge constructively while maintaining strong relationships, as this will be key to your success in the role.