Commercial Manager - Gift Cards

Commercial Manager - Gift Cards

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the growth of Tesco's Gift Card business and develop innovative customer propositions.
  • Company: Join Tesco, the UK's largest gift card distributor, serving over 18 million customers.
  • Benefits: Enjoy hybrid work, generous holidays, private medical insurance, and a 10% discount on purchases.
  • Why this job: Make a meaningful impact in a dynamic team while developing your commercial expertise.
  • Qualifications: Proven track record in stakeholder management and customer-focused proposition development required.
  • Other info: Embrace a diverse workplace committed to inclusivity and personal growth.

The predicted salary is between 43200 - 72000 £ per year.

Serving our customers, communities, and planet a little better every day.

Commercial Manager, Gift Cards

Location – Edinburgh, Glasgow or Welwyn Garden City/London – Hybrid

Permanent

Applications close – 21st July 2025

Our roles are hybrid; however, you should be able to travel to our Edinburgh office as required or if located within a reasonable commute of Edinburgh Office then 1-3 days per week for this position. Travel will be required within UK and potentially Europe.

Since the COVID-19 pandemic and the rise in cost-of-living pressures, gift cards have evolved into more than just a gifting option – they\’ve become a powerful branded payment tool. Today, they help customers budget and manage household finances, serve as acquisition and reward tools for businesses, and enable local authorities and third-sector organisations to disburse funds with dignity.
Tesco is proud to be the UK\’s largest distributor of gift cards, serving over 18 million customers across both Tesco and third-party gift card brands.
We\’re now looking for a Commercial Manager – Gift Card Development to join our dynamic Partnerships team.
At Tesco, we\’re committed to nurturing talent and supporting career growth. In this role, you\’ll have the opportunity to develop your commercial expertise, take on exciting challenges, and make a meaningful impact in a fast-evolving space.

We\’re looking for a talented Commercial Manager to lead the growth ambitions of our Gift Card business. This role will focus on developing and implementing high-impact propositions that position gift cards as a powerful payment method.

Key responsibilities include:

  • Driving innovation across underdeveloped and emerging channels such as social commerce, B2C digital platforms, and retail media.
  • Expanding the gift card proposition across the Tesco Group in the UK, Ireland, and Central Europe.
  • Leading strategic initiatives that unlock new commercial opportunities and enhance customer engagement.

It\’s an exciting time to join our record-breaking, award-winning Gift Card team

What you\’ll be doing

  • Explore, develop, and implement new customer-led propositions to drive business growth.
  • Build and present compelling business cases to secure stakeholder support and necessary resources.
  • Lead project development and delivery across the Tesco Group and external partners.
  • Collaborate effectively with partners, colleagues, and agencies to unlock new sales opportunities aligned with broader business strategies.
  • Support technical and product development for gift cards, staying informed on industry advancements to ensure Tesco remains competitive through innovation and customer-centric solutions.

We need you to have

  • Proven track record of stakeholder and partner relationship management
  • Demonstrated success in developing and delivering customer-focused propositions.
  • Strong communication and relationship management skills, with the ability to engage effectively with internal stakeholders and third-party partners.
  • A customer-centric mindset, ensuring the customer remains at the heart of all decision-making.
  • Proficient in Microsoft Word and PowerPoint, with the ability to create clear, compelling documents and presentations.

And if you have any of these, even better

  • Commercial Acumen – Applies a strong understanding of the business environment and strategic objectives to develop effective, commercially sound solutions.
  • Industry Expertise – Brings solid knowledge and hands-on experience within the gift card industry, contributing valuable insights and best practices.

We don\’t expect you to tick every box, and if you feel you hit most of the brief, it\’s worth exploring to further develop your career here with us.

What\’s in it for you

  • Prepare for your retirement with our colleague pension scheme.
  • Private Medical Insurance (WL2+) and virtual GP Service for you and your family 365 days a year.
  • Performance related annual bonus.
  • Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
  • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday. As an added perk, we\’ll give you a second card to share with someone else.
  • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
  • A place to get on – take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
  • Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone\’s welcome

We want all our colleagues to always feel welcome and be themselves. We\’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

Interviews
Interviews are expected to be held from 28th July

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Commercial Manager - Gift Cards employer: Tesco Insurance & Money Services

At Tesco, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Commercial Manager in our Gift Card team, you'll benefit from extensive career growth opportunities, a generous holiday allowance, and a supportive environment that values diversity and inclusion. With hybrid working options and a commitment to employee well-being, including private medical insurance and family-oriented initiatives, Tesco is dedicated to helping you thrive both personally and professionally.
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Contact Detail:

Tesco Insurance & Money Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Manager - Gift Cards

✨Tip Number 1

Familiarise yourself with the latest trends in the gift card industry. Understanding how gift cards are evolving as a payment tool will help you speak confidently about innovative ideas during interviews.

✨Tip Number 2

Network with professionals in the gift card and retail sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could set you apart.

✨Tip Number 3

Prepare to discuss your experience in stakeholder management. Think of specific examples where you've successfully engaged partners or internal teams, as this is crucial for the role.

✨Tip Number 4

Showcase your customer-centric mindset by thinking of ways to enhance customer engagement through gift cards. Be ready to share your ideas on how to make gift cards more appealing to customers.

We think you need these skills to ace Commercial Manager - Gift Cards

Stakeholder Relationship Management
Commercial Acumen
Customer-Centric Mindset
Project Development and Delivery
Business Case Development
Strategic Initiative Leadership
Collaboration Skills
Industry Expertise in Gift Cards
Strong Communication Skills
Proficiency in Microsoft Word and PowerPoint
Innovation and Creativity
Market Analysis
Sales Strategy Development
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial management and gift card development. Use specific examples that demonstrate your success in stakeholder management and customer-focused propositions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the gift card industry. Mention how your skills align with Tesco's goals and how you can contribute to their growth ambitions.

Highlight Relevant Skills: Emphasise your strong communication and relationship management skills in your application. Provide examples of how you've successfully engaged with internal stakeholders and third-party partners in previous roles.

Showcase Industry Knowledge: If you have experience or knowledge in the gift card industry, make sure to include this in your application. Discuss any insights or best practices you've learned that could benefit Tesco's Gift Card team.

How to prepare for a job interview at Tesco Insurance & Money Services

✨Understand the Gift Card Landscape

Familiarise yourself with the current trends and innovations in the gift card industry. Be prepared to discuss how you can leverage these trends to drive growth and enhance customer engagement at Tesco.

✨Showcase Your Stakeholder Management Skills

Prepare examples of how you've successfully managed relationships with stakeholders in previous roles. Highlight your ability to build compelling business cases that secure support and resources.

✨Demonstrate a Customer-Centric Mindset

Be ready to explain how you prioritise customer needs in your decision-making process. Share specific instances where your customer-focused approach led to successful outcomes.

✨Prepare for Strategic Discussions

Think about potential strategic initiatives you could propose for expanding the gift card proposition. Be ready to discuss how these ideas align with Tesco's broader business strategies and objectives.

Commercial Manager - Gift Cards
Tesco Insurance & Money Services
T
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