Head of Risk in Reigate

Overview

About the role: Serving our customers, communities, and planet a little better every day.

Salary: Competitive + Annual Bonus & Benefits

Work Level: 3. Permanent role

Location: Reigate / Edinburgh / Glasgow / Newcastle

Office Attendance: Our roles are hybrid; however you need to travel to our office 2 days per week for this role.

SMCR Certified role: the successful applicant will be screened according to our pre-employment screening policy guidance.

Closing Date for applications: Friday 10th April 2026

Opportunity

We’re recruiting a Head of Risk to join our Risk Function at Tesco Insurance and Money Services, reporting into our Chief Risk Officer. In this key leadership role, you’ll act as the organisational authority and established expert in insurance operational (non-financial) risk matters. You’ll be part of a supportive and forward-thinking team, where your work makes a real difference. You’ll have the opportunity to build a strong network across Tesco Insurance and Money Services and the wider insurance industry. This role will provide you with the opportunity to use your risk management knowledge across all areas of the business to support the business into meeting its strategic objectives whilst ensuring it remains within risk appetite, policy and regulatory requirements.

The Role

• Co-ordinating the ORSA process including annual report update and Stress & Scenario testing.
• Providing oversight and challenge to the Insurance and Money Services business to ensure that Insurance operational risks are being appropriately managed and reported and remain within risk appetite, policy, and regulatory compliance constraints.
• Preparation and presentation of papers to key stakeholders at relevant governance meetings.
• Using expertise and market knowledge to identify new external developments and/or emerging issues and evaluate their potential impact on, or usefulness to, the organisation.
• Using risk analytical skill set to drive improvements and enhancements to the data analytics within the risk function.
• Line management responsibility for a small team of Insurance Risk professionals with access to Risk SMEs to call on from across the wider team when needed.

We need you to have (min exp)

• Proven experience of working in a risk management function in a highly regulated financial services / insurance environment.
• Robust knowledge of the personal lines insurance market.
• Experience of working in multi-disciplinary teams and leading projects to achieve specific end results within limited timeframes.
• Wide and deep experience providing expert competence in risk, with demonstrable experience of building strong relationships and the ability to pragmatically challenge stakeholders, including senior leaders.
• A collaborative mindset, with a passion for developing people and driving continuous improvement.
• Strong written and verbal communication skills.
• A focus on prioritisation and being accountable for delivering what matters.
• A degree or equivalent qualification or experience in a related discipline, e.g., insurance, actuarial, finance.

What’s in it for you?

• Performance related annual bonus.
• Prepare for your retirement with our colleague pension scheme.
• Private Healthcare, health screening and life assurance and virtual GP Service for you and your family 365 days a year.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
• Company Car Allowance and Green Car Leasing Scheme.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring flexible working opportunities, at every level of the organisation. Interviews commencing April 2026.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there’s no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we’re helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It’s why you’ll get bags of choice and plenty of development. It’s why you’ll always be heard and find balance that works for you. It’s why you’ll feel totally at home in a place where everyone’s welcome. So, if you want a career where you can do good and feel good, you’ve found it. Let’s make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference. We began life in 1997 and now help more than 2 million customers protect what matters to them. We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week. Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone’s welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!