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- Tasks: Support customers through their insurance claims journey and handle total loss notifications.
- Company: Leading insurance provider focused on customer-centric settlements.
- Benefits: Starting salary of £26,000, hybrid working, and additional benefits.
- Why this job: Make a real difference by helping customers during challenging times.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy flexibility in your work routine with a supportive team.
The predicted salary is between 26000 - 36400 £ per year.
A leading insurance provider is looking for a Claims Handler to support customers during their insurance claims journey. You will handle total loss notifications, ensure a smooth settlement process, and provide exceptional service via phone and email.
The ideal candidate will have strong communication skills and a passion for helping customers.
This role offers a salary starting from £26,000 plus benefits and a hybrid working environment, allowing flexibility in your work routine.
Total Loss Claims Handler – Customer‑Centric Settlements in Newcastle upon Tyne employer: Tesco Insurance and Money Services
Contact Detail:
Tesco Insurance and Money Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Total Loss Claims Handler – Customer‑Centric Settlements in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our passion for helping customers effectively.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for us!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Total Loss Claims Handler – Customer‑Centric Settlements in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any experience in customer service. We want to see how you can bring your passion for helping customers into the role!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about the Claims Handler position. Share specific examples of how you've supported customers in the past – we love a good story!
Showcase Your Problem-Solving Skills: In your application, mention times when you've successfully resolved issues for customers. This role is all about ensuring a smooth settlement process, so we want to see your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tesco Insurance and Money Services
✨Know Your Stuff
Before the interview, make sure you understand the total loss claims process inside out. Familiarise yourself with common scenarios and how to handle them. This will show the interviewer that you're not just interested in the role but also knowledgeable about what it entails.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would explain complex insurance terms in simple language.
✨Emphasise Your Customer-Centric Approach
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your passion for helping others will resonate well with the interviewers, as they’re looking for someone who truly cares about the customer journey.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for claims processing, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
