Personal Injury & Fraud Claims Handler — Hybrid

Personal Injury & Fraud Claims Handler — Hybrid in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage motor claims from start to finish while providing top-notch customer service.
  • Company: Leading insurance provider based in Newcastle with a supportive team.
  • Benefits: Competitive salary and hybrid working flexibility after training.
  • Why this job: Make a real difference in customers' lives during challenging times.
  • Qualifications: Strong communication, negotiation skills, and experience in motor claims handling.
  • Other info: Join a dynamic team with opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

A leading insurance provider based in Newcastle is seeking Personal Injury Claims Handlers to join their team. In this role, you will manage a caseload of motor claims from notification to settlement, providing excellent customer service and supporting claimants through challenging times.

Strong communication and negotiation skills are essential, along with experience in handling motor claims. Offering a competitive salary and hybrid working flexibility after training, this position provides an opportunity to make a meaningful impact on customers' lives.

Personal Injury & Fraud Claims Handler — Hybrid in Newcastle upon Tyne employer: Tesco Insurance and Money Services

As a leading insurance provider in Newcastle, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our hybrid working model offers flexibility, allowing you to balance your personal and professional life while making a meaningful impact on our customers' lives. With competitive salaries and ongoing training opportunities, we are committed to helping our employees thrive in their careers.
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Contact Detail:

Tesco Insurance and Money Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Personal Injury & Fraud Claims Handler — Hybrid in Newcastle upon Tyne

Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those who work in personal injury claims. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by practising common questions related to motor claims. We recommend role-playing with a friend to boost your confidence and refine your answers. Remember, showcasing your communication skills is key!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

Tip Number 4

Apply through our website for the best chance at landing that Personal Injury Claims Handler role. We’ve got all the latest openings, and applying directly can sometimes give you an edge over other candidates!

We think you need these skills to ace Personal Injury & Fraud Claims Handler — Hybrid in Newcastle upon Tyne

Customer Service
Communication Skills
Negotiation Skills
Motor Claims Handling
Caseload Management
Problem-Solving Skills
Empathy
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with motor claims and showcases your strong communication skills. We want to see how you can make a difference in our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about personal injury claims and how you can support claimants during tough times. Keep it genuine and engaging.

Showcase Your Negotiation Skills: Since negotiation is key in this role, give examples of how you've successfully navigated challenging situations in the past. We love seeing real-life experiences that demonstrate your abilities!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Tesco Insurance and Money Services

Know Your Claims Inside Out

Before the interview, brush up on your knowledge of personal injury and motor claims. Familiarise yourself with common processes, terminology, and recent trends in the industry. This will not only show your expertise but also demonstrate your genuine interest in the role.

Showcase Your Communication Skills

Since strong communication is key for this position, prepare examples that highlight your ability to convey complex information clearly. Think about times when you successfully managed difficult conversations or negotiated outcomes, as these will resonate well with the interviewers.

Demonstrate Empathy and Customer Focus

In this role, you'll be supporting claimants through tough times. Be ready to discuss how you've provided excellent customer service in the past. Share specific instances where you went above and beyond to help someone, as this will illustrate your commitment to making a meaningful impact.

Prepare Questions About the Role

Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training process, and hybrid working arrangements. This shows that you're not just interested in the job, but also in how you can fit into their culture and contribute effectively.

Personal Injury & Fraud Claims Handler — Hybrid in Newcastle upon Tyne
Tesco Insurance and Money Services
Location: Newcastle upon Tyne

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