Tesco Insurance and Money Services in Newcastle is seeking a Customer Service Team Leader to guide a payments-focused team of around 12 specialists, ensuring accurate processing of payments, refunds and ledger corrections. You will coach colleagues, manage performance and uphold quality and regulatory standards.
The role offers hybrid working, attendance at the Newcastle office 2 days per week, and a salary from £30,400 plus annual bonus and benefits, with opportunities for development and
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Payments Customer Service Team Lead (Hybrid) in Newcastle upon Tyne employer: Tesco Insurance and Money Services
At Tesco Insurance and Money Services, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and personal growth. With a hybrid working model based in Edinburgh, employees enjoy the flexibility of remote work while also benefiting from face-to-face interactions with colleagues. Our commitment to employee development is evident through ongoing learning opportunities, generous benefits including a robust pension scheme and private medical insurance, and a focus on creating a workplace where everyone feels welcome and valued.
Contact Details:
Tesco Insurance and Money Services Recruitment Team
