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- Tasks: Lead a team to efficiently resolve claims and provide top-notch customer service.
- Company: A leading insurance provider based in Newcastle upon Tyne.
- Benefits: Competitive salary, performance-related bonus, and wellbeing support.
- Why this job: Join a dynamic team and make a real difference in claims management.
- Qualifications: Extensive knowledge in claims management and experience in team leadership.
- Other info: Hybrid role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading insurance provider in Newcastle upon Tyne is seeking an experienced Claims Team Leader for the Third Party Settlement Team. In this hybrid role, you will manage a team of Claims Handlers to ensure efficient claims resolution while delivering exceptional customer service.
The ideal candidate will have extensive knowledge in claims management and proven experience in staff motivation and oversight.
This position offers a competitive salary, performance-related bonus, and various benefits to support employee wellbeing.
Claims Team Lead — Third-Party Settlements in Newcastle upon Tyne employer: Tesco Insurance and Money Services
Contact Detail:
Tesco Insurance and Money Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Team Lead — Third-Party Settlements in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings in claims management. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've motivated your team or resolved conflicts. We want to see how you can bring that experience to the Claims Team Lead role!
✨Tip Number 3
Showcase your knowledge! During interviews, be ready to discuss the latest trends in claims management and how they can impact customer service. This will demonstrate your expertise and passion for the field.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Claims Team Lead — Third-Party Settlements in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in claims management and team leadership. We want to see how you've motivated your team and resolved claims efficiently, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Claims Team Lead role. Share your passion for customer service and how you’ve successfully led teams in the past.
Showcase Your Achievements: When filling out your application, be sure to include specific achievements that demonstrate your skills. Whether it’s improving claim resolution times or enhancing team performance, we love to see quantifiable results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Tesco Insurance and Money Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims management, especially in third-party settlements. Familiarise yourself with common challenges and resolutions in this area, as well as any recent changes in regulations that might affect the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully motivated and managed a team in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to lead the Claims Handlers effectively.
✨Customer Service is Key
Since delivering exceptional customer service is crucial for this role, be ready to discuss your approach to handling difficult customer interactions. Share stories that highlight your problem-solving skills and your commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Claims Team Lead role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
