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For Companies At a Glance
- Tasks: Manage customer policies and provide exceptional service with empathy.
- Company: Leading insurance service provider in Glasgow with a focus on customer care.
- Benefits: Competitive salary, Tesco colleague discount, and flexible working opportunities.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Hybrid working model after training with great career progression.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance service provider in Glasgow is seeking a Customer Service Representative to join their General Insurance team. This role involves managing and servicing customer policies, making policy changes, and providing exceptional service with empathy.
Candidates should possess excellent communication skills and a passion for customer service.
The position offers a competitive salary, benefits like a Tesco colleague discount, and flexible working opportunities after training.
Insurance Customer Advisor (Hybrid, Glasgow) employer: Tesco Insurance and Money Services
Contact Detail:
Tesco Insurance and Money Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Advisor (Hybrid, Glasgow)
✨Tip Number 1
Research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the company culture, which is super important in a customer-focused position.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right job and get your application noticed. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Insurance Customer Advisor (Hybrid, Glasgow)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve made a difference in previous roles, so don’t hold back on those examples!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re excited about joining our General Insurance team. Let us know what makes you the perfect fit!
Showcase Your Empathy: In this role, empathy is key. When writing your application, share specific instances where you’ve gone above and beyond for customers. We love hearing about those moments that show your dedication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tesco Insurance and Money Services
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance policies and the services offered by the company. Brush up on common terms and processes so you can speak confidently about how you would manage and service customer policies.
✨Show Your Empathy
Since this role requires providing exceptional service with empathy, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for customer service.
✨Practice Your Communication Skills
Excellent communication is key in this role. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and concisely. This will help you feel more comfortable and confident when discussing your qualifications.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the team dynamics or what a typical day looks like for a Customer Service Representative in their General Insurance team.
