Commercial Manager - Gift Cards

Commercial Manager - Gift Cards

Edinburgh Full-Time 43680 - 61000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the growth of Tesco's Gift Card business and drive innovative customer propositions.
  • Company: Join Tesco, the UK's largest gift card distributor, committed to serving communities and the planet.
  • Benefits: Enjoy hybrid work, generous holidays, private medical insurance, and a 10% discount on Tesco products.
  • Why this job: Make a meaningful impact in a dynamic team while developing your commercial expertise.
  • Qualifications: Proven track record in stakeholder management and customer-focused proposition development required.
  • Other info: Applications close on 21st July 2025; interviews start from 28th July.

The predicted salary is between 43680 - 61000 £ per year.

Join to apply for the Commercial Manager - Gift Cards role at Tesco Insurance and Money Services.

Serving our customers, communities, and planet a little better every day.

Location – Edinburgh, Glasgow or Welwyn Garden City/London - Hybrid

Salary from £43,680 Permanent

Applications close – 21st July 2025

About the role:

Our roles are hybrid; however, you should be able to travel to our Edinburgh office as required or if located within a reasonable commute of Edinburgh Office then 1-3 days per week for this position. Travel will be required within UK and potentially Europe.

Since the COVID-19 pandemic and the rise in cost-of-living pressures, gift cards have evolved into more than just a gifting option - they’ve become a powerful branded payment tool. Today, they help customers budget and manage household finances, serve as acquisition and reward tools for businesses, and enable local authorities and third-sector organisations to disburse funds with dignity. Tesco is proud to be the UK’s largest distributor of gift cards, serving over 18 million customers across both Tesco and third-party gift card brands.

We’re now looking for a Commercial Manager – Gift Card Development to join our dynamic Partnerships team. At Tesco, we’re committed to nurturing talent and supporting career growth. In this role, you’ll have the opportunity to develop your commercial expertise, take on exciting challenges, and make a meaningful impact in a fast-evolving space.

We’re looking for a talented Commercial Manager to lead the growth ambitions of our Gift Card business. This role will focus on developing and implementing high-impact propositions that position gift cards as a powerful payment method.

Key responsibilities include:

  • Driving innovation across underdeveloped and emerging channels such as social commerce, B2C digital platforms, and retail media.
  • Expanding the gift card proposition across the Tesco Group in the UK, Ireland, and Central Europe.
  • Leading strategic initiatives that unlock new commercial opportunities and enhance customer engagement.

What you’ll be doing:

  • Explore, develop, and implement new customer-led propositions to drive business growth.
  • Build and present compelling business cases to secure stakeholder support and necessary resources.
  • Lead project development and delivery across the Tesco Group and external partners.
  • Collaborate effectively with partners, colleagues, and agencies to unlock new sales opportunities aligned with broader business strategies.
  • Support technical and product development for gift cards, staying informed on industry advancements to ensure Tesco remains competitive through innovation and customer-centric solutions.

We need you to have:

  • Proven track record of stakeholder and partner relationship management.
  • Demonstrated success in developing and delivering customer-focused propositions.
  • Strong communication and relationship management skills, with the ability to engage effectively with internal stakeholders and third-party partners.
  • A customer-centric mindset, ensuring the customer remains at the heart of all decision-making.
  • Proficient in Microsoft Word and PowerPoint, with the ability to create clear, compelling documents and presentations.

And if you have any of these, even better:

  • Commercial Acumen – Applies a strong understanding of the business environment and strategic objectives to develop effective, commercially sound solutions.
  • Industry Expertise – Brings solid knowledge and hands-on experience within the gift card industry, contributing valuable insights and best practices.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you:

  • Prepare for your retirement with our colleague pension scheme.
  • Private Medical Insurance (WL2+) and virtual GP Service for you and your family 365 days a year.
  • Performance related annual bonus.
  • Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
  • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday.
  • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
  • A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
  • Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone’s welcome:

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information:

Interviews are expected to be held from 28th July.

Why Tesco Insurance and Money Services? Seeing your impact all around you: there’s no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we’re helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. Everything we do is about making things better. Not just for others, but for you too. It’s why you’ll get bags of choice and plenty of development. It’s why you’ll always be heard and find balance that works for you. It’s why you’ll feel totally at home in a place where everyone’s welcome.

So, if you want a career where you can do good and feel good, you’ve found it. Let’s make everyday a little better.

How to apply:

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!

Commercial Manager - Gift Cards employer: Tesco Insurance and Money Services

At Tesco Insurance and Money Services, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, our hybrid roles provide flexibility while ensuring you can make a meaningful impact in the fast-evolving gift card sector. Enjoy competitive benefits, including generous holiday allowances, private medical insurance, and a culture that celebrates diversity and inclusion, making it a great place to build your career.
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Contact Detail:

Tesco Insurance and Money Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Manager - Gift Cards

✨Tip Number 1

Familiarise yourself with the latest trends in the gift card industry. Understanding how gift cards are evolving as a payment tool will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Network with professionals in the gift card and retail sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific examples of successful stakeholder management and customer-focused propositions you've developed in the past. This will showcase your experience and align with the key responsibilities of the role.

✨Tip Number 4

Research Tesco's current gift card offerings and any recent innovations they've introduced. Being able to speak knowledgeably about their products will show your genuine interest in the company and the role.

We think you need these skills to ace Commercial Manager - Gift Cards

Stakeholder Relationship Management
Commercial Acumen
Customer-Centric Mindset
Project Development and Delivery
Business Case Development
Strategic Initiative Leadership
Collaboration Skills
Market Analysis
Communication Skills
Presentation Skills
Industry Knowledge in Gift Cards
Digital Marketing Strategies
Innovation and Creativity
Proficiency in Microsoft Word and PowerPoint

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial management and gift card services. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the gift card industry and how your skills align with Tesco's goals. Mention specific achievements that showcase your ability to drive innovation and customer engagement.

Showcase Stakeholder Management Skills: Provide examples of how you've successfully managed relationships with stakeholders in previous roles. This is crucial for the Commercial Manager position, so be specific about your strategies and outcomes.

Highlight Customer-Centric Mindset: Emphasise your commitment to putting customers at the heart of decision-making. Share instances where your customer-focused approach led to successful outcomes or improved business performance.

How to prepare for a job interview at Tesco Insurance and Money Services

✨Understand the Gift Card Market

Before your interview, make sure to research the current trends and challenges in the gift card industry. Being knowledgeable about how gift cards are evolving as a payment tool will show your potential employer that you are genuinely interested in the role and understand its significance.

✨Prepare Your Success Stories

Think of specific examples from your past experiences where you've successfully managed stakeholder relationships or developed customer-focused propositions. Be ready to share these stories during the interview to demonstrate your capabilities and achievements.

✨Showcase Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might be asked to present a business case or discuss strategies, so being able to convey your ideas effectively will be crucial.

✨Ask Insightful Questions

Prepare thoughtful questions about Tesco's gift card strategy and future plans. This not only shows your interest in the company but also gives you a chance to assess if the role aligns with your career goals.

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