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- Tasks: Join our team to serve customers, manage stock, and create a welcoming shopping experience.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, competitive pay starting at £12.87, and opportunities for career progression.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork.
- Other info: We support flexible working and are committed to diversity and inclusion in the workplace.
Availability Window:
- Sun: 10:00 - 16:00
- Mon: 11:00 - 16:15
- Tue: 14:15 - 19:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Key Responsibilities:
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress, and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours, and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast-paced, ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun, and celebrating success.
- To be at work on time, well presented, and ready to be a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader, and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us, please visit www.tescoplc.com
Tesco Colleague - Phone Shops - Culverhouse Cross Extra employer: Tesco Hungary
Contact Detail:
Tesco Hungary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Culverhouse Cross Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your flexibility in working hours. Since Tesco is open to discussing flexible working arrangements, be prepared to share your availability and how it can fit into their scheduling needs.
✨Tip Number 3
Demonstrate your passion for customer service. Think of specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the role's requirements.
✨Tip Number 4
Prepare to discuss teamwork and collaboration. Since the role involves working closely with colleagues, be ready to share instances where you contributed to a positive team environment or helped achieve a common goal.
We think you need these skills to ace Tesco Colleague - Phone Shops - Culverhouse Cross Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since this role focuses on delivering great service, make sure to emphasise any previous experience in customer service. Use specific examples that demonstrate your ability to connect with customers and provide excellent service.
Show Flexibility: Tesco values flexibility in scheduling. If your availability doesn't match exactly with the advertised hours, mention your willingness to adapt and discuss how you can still meet their needs.
Express Your Passion: Convey your enthusiasm for working in a fast-paced environment and your passion for human connection. Share personal anecdotes that illustrate your commitment to teamwork and creating a positive atmosphere.
How to prepare for a job interview at Tesco Hungary
✨Understand the Role
Make sure you thoroughly read the job description and understand what being a Tesco colleague entails. Familiarise yourself with the responsibilities, such as delivering great customer service and maintaining store standards, so you can discuss how your skills align with these expectations.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco's operations, be prepared to share examples of how you've provided excellent service in the past. Highlight your enthusiasm for helping others and your ability to create a positive shopping experience.
✨Demonstrate Flexibility
Tesco values flexibility in its workforce. Be ready to discuss your availability and how you can adapt to the varying shift patterns. If your schedule doesn't perfectly match their requirements, express your willingness to find a compromise.
✨Emphasise Team Spirit
Collaboration is key in a retail environment. Share experiences where you've successfully worked as part of a team, showcasing your ability to build relationships with colleagues and contribute to a positive work atmosphere.
