Commercial Manager - Gift Cards

Serving our customers, communities, and planet a little better every day. Our roles are hybrid; however, you should be able to travel to our Edinburgh office as required or if located within a reasonable commute of Edinburgh Office then 1-3 days per week for this position. Travel will be required within the UK and potentially Europe.

Since the COVID-19 pandemic and the rise in cost-of-living pressures, gift cards have evolved into more than just a gifting option - they’ve become a powerful branded payment tool. Today, they help customers budget and manage household finances, serve as acquisition and reward tools for businesses, and enable local authorities and third-sector organisations to disburse funds with dignity. Tesco is proud to be the UK’s largest distributor of gift cards, serving over 18 million customers across both Tesco and third-party gift card brands.

We’re now looking for a Commercial Manager – Gift Card Development to join our dynamic Partnerships team. At Tesco, we’re committed to nurturing talent and supporting career growth. In this role, you’ll have the opportunity to develop your commercial expertise, take on exciting challenges, and make a meaningful impact in a fast-evolving space. We’re looking for a talented Commercial Manager to lead the growth ambitions of our Gift Card business. This role will focus on developing and implementing high-impact propositions that position gift cards as a powerful payment method.

Key responsibilities include:

• Driving innovation across underdeveloped and emerging channels such as social commerce, B2C digital platforms, and retail media.
• Expanding the gift card proposition across the Tesco Group in the UK, Ireland, and Central Europe.
• Leading strategic initiatives that unlock new commercial opportunities and enhance customer engagement.

It’s an exciting time to join our record-breaking, award-winning Gift Card team.

What you’ll be doing:

• Explore, develop, and implement new customer-led propositions to drive business growth.
• Build and present compelling business cases to secure stakeholder support and necessary resources.
• Lead project development and delivery across the Tesco Group and external partners.
• Collaborate effectively with partners, colleagues, and agencies to unlock new sales opportunities aligned with broader business strategies.
• Support technical and product development for gift cards, staying informed on industry advancements to ensure Tesco remains competitive through innovation and customer-centric solutions.

We need you to have:

• Proven track record of stakeholder and partner relationship management.
• Demonstrated success in developing and delivering customer-focused propositions.
• Strong communication and relationship management skills, with the ability to engage effectively with internal stakeholders and third-party partners.
• A customer-centric mindset, ensuring the customer remains at the heart of all decision-making.
• Proficient in Microsoft Word and PowerPoint, with the ability to create clear, compelling documents and presentations.

And if you have any of these, even better:

• Commercial Acumen – Applies a strong understanding of the business environment and strategic objectives to develop effective, commercially sound solutions.
• Industry Expertise – Brings solid knowledge and hands-on experience within the gift card industry, contributing valuable insights and best practices.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you:

• Prepare for your retirement with our colleague pension scheme.
• Private Medical Insurance (WL2+) and virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone’s welcome:

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information:

Interviews are expected to be held from 28th July.