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- Tasks: Lead customer value strategies for our card services and enhance customer experiences.
- Company: Join Tesco Bank, part of Barclays, known for its inclusive culture.
- Benefits: Up to £95,000 salary, annual bonus, and generous discounts on products.
- Why this job: Make a real difference in customer satisfaction while advancing your career.
- Qualifications: Experience in customer value management and strong analytical skills.
- Other info: Enjoy ongoing training and a supportive, family-oriented workplace.
The predicted salary is between 57000 - 76000 £ per year.
Location: Edinburgh
Working Time: Full-Time
Salary: Up to £95,000 + annual bonus
- 10% discount rising to 15% every payday (up to £2,000), plus a second card to share.
- Family‑oriented initiatives: enhanced maternity leave pay, shared parental leave policy, generous paid paternity leave.
- Ongoing learning opportunities and training to help you achieve your career goals.
Everyone’s welcome. We want all our colleagues to always feel welcome and be themselves at Tesco Bank, part of Barclays Bank UK Plc. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, valuing the diversity that brings richness to our business.
How to apply: If you’re interested in a career at Tesco Bank, click apply to find out more!
Why Tesco Bank? Whether we’re helping our customers or looking after our people, you’ll find a warmth and friendliness to everything we do. It means we put your wellbeing first and give you support, training and development, so you can build the career that’s right for you. We’ve created an environment where everyone feels included, accepted and welcome.
Senior Customer Value Manager - Cards in Edinburgh employer: Tesco Bank
Contact Detail:
Tesco Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Value Manager - Cards in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at Tesco Bank on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Tesco Bank's values and culture. We want to see how you fit in, so think about examples from your past that show you embody those values.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Senior Customer Value Manager - Cards in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Customer Value Manager role. Highlight relevant experience and skills that align with what we’re looking for at Tesco Bank. This shows us you’ve done your homework and are genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role and how your values align with ours. Keep it friendly and professional, and don’t forget to mention your passion for customer value management.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. Use numbers and examples to illustrate how you’ve added value in previous roles. We love seeing how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our culture there!
How to prepare for a job interview at Tesco Bank
✨Know Your Numbers
As a Senior Customer Value Manager, you'll need to demonstrate your understanding of customer metrics and financial performance. Brush up on key performance indicators relevant to the role and be ready to discuss how you've used data to drive customer value in previous positions.
✨Showcase Your People Skills
This role is all about building relationships, so be prepared to share examples of how you've successfully collaborated with teams or engaged with customers. Highlight any initiatives you've led that improved customer satisfaction or loyalty.
✨Embrace Inclusivity
Tesco Bank values diversity and inclusion, so make sure to express your commitment to these principles during the interview. Share experiences where you've contributed to an inclusive environment or worked with diverse teams, showing that you align with their company culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about Tesco Bank's approach to customer value management and their future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.