Senior Analyst, Customer Outcomes & Journey Insights in Edinburgh

A leading financial institution in Edinburgh is looking for a Senior Analyst to join their Customer Outcomes Team. The role involves ensuring consistent good customer outcomes across consumer products. Responsibilities include championing customer interests, conducting reviews of customer journeys, and collaborating with stakeholders. Ideal candidates will possess strong knowledge of FCA regulations and excellent communication skills. Hybrid working is offered, allowing for flexibility in travel to the office.
#J-18808-Ljbffr