Support Advisor

🎯 Your next role isn’t just a job, it’s a launchpad.

If you thrive in fast-paced environments, love solving real-world problems, and want to be part of something big, keep reading.

Tes is gearing up for FY26, and we’re not just adding people to our team, we’re building a team to power the next wave of growth for our EduPay solution. Payroll may not sound glamorous, but trust us: it’s the engine behind thousands of schools running smoothly.

🗓️ Start Date: 21st July

📍 Location: Sheffield (Hybrid, 3 days in the Office, 2 days from home)

📚 Six-week onboarding programme

💼 Role: Payroll Support Advisor (Full time, permanent)

💰 £25,057 | 37.5 hrs/week | Shift pattern: Mon–Fri, 8am–6pm

💡 What you’ll actually do here:

• Speak human. Whether it\’s over email, chat, or the phone.
• Solve problems. Some big, some small, all important.
• Own it. Take responsibility, follow through, make it better.
• Be a trusted voice for schools across the country.

🧭 The journey to joining us:

📝 Step 1 – Apply

🧠 Step 2 – 10–15 min behavioural assessment

📞 Step 3 – Quick, friendly 15-min screening call

📍 Step 4 – Join us at an Assessment Centre (1 July or 3 July)

🎒 You’ll fit right in if:

• You’ve got solid customer service skills
• You know how to keep your cool under pressure
• You’re curious, tech-comfy, and ready to learn
• Payroll experience is a bonus — but attitude matters more

🎁 What’s in it for you?

• 25 days holiday (rising to 30!)
• 5% pension after probation
• Hybrid working once trained
• Beautiful city-centre offices
• Loads of wellbeing perks, social events & learning opportunities
• A culture that values people first (seriously — ask around)

👀 This isn’t your average support role. It’s your chance to join a company that’s helping to transform education.

You in? Apply!

🔗 tes.com/tesglobal

📧 careers@tesglobal.com

#NowHiring #PayrollSupport #CustomerExperience #TesCareers #EdTech #SheffieldJobs #BePartOfIt #MakeADifference