At a Glance
- Tasks: Engage with our online community and support social media strategies.
- Company: Join Tes, a global leader in EdTech, empowering educators worldwide.
- Benefits: Up to £24,351.60 salary, 25 days leave, and extensive learning opportunities.
- Other info: Hybrid working model with a supportive team and career growth.
- Why this job: Make a real impact in education while developing your marketing skills.
- Qualifications: No degree needed, just a passion for social media and marketing.
The predicted salary is between 24352 - 24352 £ per year.
Department: Marketing
Location: London
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Salary: Up to £24,351.60 per annum
At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.
Role overview
This role plays a key part in supporting the continued growth, effectiveness, and impact of our social media presence, with a strong focus on improving audience sentiment. The successful candidate will actively engage with and support our online community, contribute to our "top of mind" social strategy, and help strengthen brand visibility and perception across key platforms. By fostering meaningful interactions, this role will help build a more connected, engaged, and loyal community around our brand.
As part of this position, the successful candidate will be enrolled in a Level 3 Multi-Channel Marketing Apprenticeship with the Apprenticeship College London, which will account for 20% of their working hours. This provides an opportunity to learn in practice while being fully supported by our marketing team, enabling the development of skills alongside formal training.
Key Responsibilities
- Community Management & Engagement: Support the Social Media Manager in managing and engaging with online communities across social media platforms. Respond to comments, direct messages, mentions, tags, and other interactions in a timely, professional, and on-brand manner. Assist with monitoring and responding to Google and Glassdoor reviews to help maintain a positive brand presence. Contribute to relevant online discussions and conversations to support audience engagement and community growth.
- Social Presence & Brand Visibility: Support the delivery of a "top of mind" social media approach through consistent engagement and community interaction. Assist in ensuring the brand remains visible, relevant, and active within key audience, industry, and sector conversations. Support real-time social engagement during campaigns, events, launches, and other key business initiatives. Assist the Social Media Manager with the creation and boosting of social media posts where required.
- Social Listening & Brand Sentiment: Monitor social channels for brand mentions, audience conversations, emerging trends, and sentiment. Identify recurring themes, opportunities, insights, and potential reputational risks. Escalate relevant insights, trends, and issues to the Social Media Manager to support content planning and messaging decisions.
- Employee Advocacy Support: Support the delivery and continued growth of the Employee Advocacy programme. Help identify and promote relevant content and campaigns to employees to encourage participation, engagement, and amplification. Assist with the creation of employee-led content, including testimonials, podcasts, and social media posts. Provide guidance and support to encourage employee involvement in social media activity.
- Operational Support: Provide day-to-day support to the Social Media Manager across social media activity, content delivery, campaigns, reporting, and other ad hoc projects as required.
What will you need to succeed?
Experience: This is an apprentice role, so no degree is necessary, however a strong interest in social media and marketing is preferred.
Knowledge: The ideal candidate will have a solid understanding of major social media platforms, including Instagram, TikTok, Facebook, X, YouTube, and LinkedIn.
Skills: Strong written skills and understanding of tone of voice are important as there will be a large written aspect to the role. Basic understanding of social media metrics for reporting purposes. Familiarity with basic video editing software and Canva is desirable.
Qualifications: This is an apprenticeship role, so a degree is not required prior to starting. A strong interest in social media and marketing is preferred, and a degree in a related field would be an advantage. Completion of GCSE-level education is required.
What do you get in return?
- 25 days annual leave rising to 30
- 5% pension after probation
- State of the art offices
- Access to a range of benefits via My Benefits World
- Free eye care cover
- Life Assurance
- Cycle to Work Scheme
- EAP (Employee assistance programme)
- Quarterly Tes Socials
- Access to an extensive Learning and Development menu
Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.
Social and Community Apprentice employer: Tes
At Tes, we pride ourselves on being a purpose-led organisation that is dedicated to making a meaningful impact in education globally. Our hybrid work culture promotes flexibility and work-life balance, while our commitment to employee growth ensures that you will have clear progression opportunities within the company. Join us in Sheffield, where you can thrive in a supportive environment that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Social and Community Apprentice
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Tes.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Tes!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Tes, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Tes or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Social and Community Apprentice
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Tes:Before hitting send, make sure to tailor your application specifically to Tes! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Tes
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
