Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance customer success and retention strategies in EdTech.
- Company: Join a leading EdTech company making a difference in education.
- Benefits: Enjoy a dynamic work environment with various employee benefits.
- Why this job: Make an impact in the EdTech space while developing your career.
- Qualifications: 4+ years in Customer Success or Account Management with strong data skills.
- Other info: Hybrid role based in Sheffield with great growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading EdTech company is seeking a Customer Value Manager for a 12-month FTC maternity cover in Sheffield. This hybrid role involves leading a team focused on customer success and retention strategies across a SaaS portfolio.
Ideal candidates will have over 4 years of experience in Customer Success or Account Management, along with strong data literacy and stakeholder management skills.
The position offers a dynamic work environment and various employee benefits.
EdTech Customer Value Lead (12‑Month FTC) in Sheffield employer: Tes
Contact Detail:
Tes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EdTech Customer Value Lead (12‑Month FTC) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the EdTech space, especially those who have worked at our company. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your data skills! Prepare some examples of how you've used data to drive customer success in previous roles. We love seeing candidates who can back up their claims with real results.
✨Tip Number 3
Be ready for scenario-based questions! Think about how you'd handle different customer situations. We want to see your problem-solving skills in action, so practice articulating your thought process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace EdTech Customer Value Lead (12‑Month FTC) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Customer Success or Account Management experience, especially if you’ve got over 4 years under your belt. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about EdTech and how your background aligns with our mission. Don’t forget to mention any specific achievements that demonstrate your data literacy and stakeholder management skills.
Showcase Your Team Leadership Skills: Since this role involves leading a team, make sure to highlight any relevant leadership experiences. Share examples of how you’ve successfully managed teams or projects in the past, and how you’ve driven customer success and retention strategies.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tes
✨Know Your EdTech Stuff
Make sure you brush up on the latest trends in the EdTech sector. Understand how SaaS products are transforming education and be ready to discuss how you can contribute to customer success in this space.
✨Showcase Your Data Skills
Since strong data literacy is key for this role, prepare examples of how you've used data to drive customer success or retention strategies in your previous roles. Be specific about the tools you used and the outcomes you achieved.
✨Stakeholder Management is Key
Think of instances where you've successfully managed stakeholders. Be ready to share how you navigated different interests and built relationships to ensure customer satisfaction and retention.
✨Prepare Questions That Matter
Have a few thoughtful questions ready that show your interest in the company and the role. Ask about their current customer success strategies or how they measure customer value. This shows you're not just interested in the job, but also in contributing to their goals.
