Payroll Specialist

Payroll Support Specialist

Sheffield | Full-time, Permanent | Hybrid (3 days in the office, 2 days WFH)

We\’re on a mission to support schools and teachers with innovative, reliable solutions – and we’re looking for a skilled Payroll Support Specialist to join our Customer Operations team in Sheffield.

If you\’re a payroll pro who thrives on solving problems, delivering exceptional customer service, and wants to make an impact in education – this could be the role for you.

What You’ll Be Doing

As part of our dynamic payroll support team, you’ll:

✅ Respond to payroll queries across multiple channels with professionalism and accuracy

✅ Handle complex queries related to tax, pensions, NI, statutory leave, and deductions

✅ Support year-end processes (P60s, P11Ds), and validate Year-To-Date data

✅ Be a go-to technical expert on payroll and statutory requirements in the education sector

✅ Collaborate with internal teams and external partners to deliver seamless support

✅ Coach colleagues and contribute to continuous improvement in service delivery

✅ Drive excellence in customer experience, aligned with KPIs and payroll compliance

What You’ll Need to Succeed:

• 3+ years’ payroll experience (education sector a bonus!)
• Preferably a professional payroll qualification (CIPP or equivalent)
• Solid understanding of statutory deductions and payroll legislation
• Confident communicator and natural problem-solver
• Skilled in handling software systems and data validation
• Calm under pressure, helpful, and ready to go the extra mile
• GCSEs A*-C in Maths and English + A-levels preferred

What You’ll Get in Return:

• 25 days annual leave (rising to 30!)
• 5% pension after probation
• Modern, central Sheffield office with hybrid flexibility
• Cycle to Work Scheme
• ♀️ Employee Assistance Programme (EAP)
• ️ Free eye care + Life Assurance
• Monthly Tes Socials
• ️ Discounted city centre parking
• Access to a full suite of lifestyle and wellbeing perks via My Benefits World

Why Tes?

At Tes, we don’t just serve the education sector, we champion it. Our team is united by a shared purpose and empowered by cutting-edge tools and a supportive culture.

Ready to support the people who support our schools?

Apply now and help us power the future of education.