At a Glance
- Tasks: Engage with online communities and support social media strategies to boost brand visibility.
- Company: Join Tes, a global leader in EdTech, empowering educators worldwide.
- Benefits: Up to £24,351.60 salary, 25 days leave, pension, and extensive learning opportunities.
- Other info: Hybrid working model with a supportive team and career growth potential.
- Why this job: Make a real impact in education while developing your marketing skills through an apprenticeship.
- Qualifications: No degree needed, just a passion for social media and marketing.
The predicted salary is between 24352 - 24352 £ per year.
Department: Marketing
Location: London
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Salary: Up to £24,351.60 per annum
At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.
With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years.
Role overview
This role plays a key part in supporting the continued growth, effectiveness, and impact of our social media presence, with a strong focus on improving audience sentiment. The successful candidate will actively engage with and support our online community, contribute to our “top of mind” social strategy, and help strengthen brand visibility and perception across key platforms.
By fostering meaningful interactions, this role will help build a more connected, engaged, and loyal community around our brand.
As part of this position, the successful candidate will be enrolled in a Level 3 Multi-Channel Marketing Apprenticeship with the Apprenticeship College London, which will account for 20% of their working hours. This provides an opportunity to learn in practice while being fully supported by our marketing team, enabling the development of skills alongside formal training.
Key Responsibilities
- Community Management & Engagement
- Support the Social Media Manager in managing and engaging with online communities across social media platforms.
- Respond to comments, direct messages, mentions, tags, and other interactions in a timely, professional, and on-brand manner.
- Assist with monitoring and responding to Google and Glassdoor reviews to help maintain a positive brand presence.
- Contribute to relevant online discussions and conversations to support audience engagement and community growth.
- Social Presence & Brand Visibility
- Support the delivery of a "top of mind" social media approach through consistent engagement and community interaction.
- Assist in ensuring the brand remains visible, relevant, and active within key audience, industry, and sector conversations.
- Support real-time social engagement during campaigns, events, launches, and other key business initiatives.
- Assist the Social Media Manager with the creation and boosting of social media posts where required.
- Social Listening & Brand Sentiment
- Monitor social channels for brand mentions, audience conversations, emerging trends, and sentiment.
- Identify recurring themes, opportunities, insights, and potential reputational risks.
- Escalate relevant insights, trends, and issues to the Social Media Manager to support content planning and messaging decisions.
- Employee Advocacy Support
- Support the delivery and continued growth of the Employee Advocacy programme.
- Help identify and promote relevant content and campaigns to employees to encourage participation, engagement, and amplification.
- Assist with the creation of employee-led content, including testimonials, podcasts, and social media posts.
- Provide guidance and support to encourage employee involvement in social media activity.
- Operational Support
- Provide day-to-day support to the Social Media Manager across social media activity, content delivery, campaigns, reporting, and other ad hoc projects as required.
What will you need to succeed?
- Experience
- This is an apprentice role, so no degree is necessary, however a strong interest in social media and marketing is preferred.
- Knowledge
- The ideal candidate will have a solid understanding of major social media platforms, including Instagram, TikTok, Facebook, X, YouTube, and LinkedIn.
- Skills
- Strong written skills and understanding of tone of voice are important as there will be a large written aspect to the role.
- Basic understanding of social media metrics for reporting purposes.
- Familiarity with basic video editing software and Canva is desirable.
- Qualifications
- This is an apprenticeship role, so a degree is not required prior to starting. A strong interest in social media and marketing is preferred, and a degree in a related field would be an advantage.
- Completion of GCSE-level education is required.
What do you get in return?
- 25 days annual leave rising to 30
- 5% pension after probation
- State of the art offices
- Access to a range of benefits via My Benefits World
- Free eye care cover
- Life Assurance
- Cycle to Work Scheme
- EAP (Employee assistance programme)
- Quarterly Tes Socials
- Access to an extensive Learning and Development menu
Who are Tes?
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools.
By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide.
Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment.
With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: www.tes.com.
Social and Community Apprentice in London employer: Tes
At Tes, we pride ourselves on being a purpose-led organisation that is dedicated to making a meaningful impact in education globally. Our hybrid work culture promotes flexibility and work-life balance, while our commitment to employee growth ensures that you will have clear progression opportunities within the company. Join us in Sheffield, where you can thrive in a supportive environment that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Social and Community Apprentice in London
✨Tap Into Local Support Groups
Get involved with local community support groups or charities related to social work. These places are often hubs for networking and can lead to trainee opportunities at organisations like Tes. Plus, volunteering can give you hands-on experience that makes your application pop!
✨Connect with University Career Services
If you’re still studying, use your university's career services to find trainee roles in social work. They often have partnerships with organisations and can help set up interviews at places like Tes. Don’t underestimate those dedicated programmes; they’re made for people like us!
✨Attend Social Work Events
Keep an eye out for workshops, conferences, or networking events in the social work field. These can be fantastic for meeting professionals from organisations like Tes and getting insights on what they look for in trainees.
✨Showcase Your Passion Online
Build a portfolio or a blog where you share your thoughts on social work issues. This not only showcases your passion but also makes you more visible to companies like Tes looking for trainees who genuinely care about the field. We can all make a difference, so let your enthusiasm shine!
We think you need these skills to ace Social and Community Apprentice in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your enthusiasm for helping others shine through. Talk about experiences that sparked your interest in social work, whether that’s volunteer work, personal experiences, or relevant coursework. We're looking for trainees who genuinely care – that passion is what makes a difference!
Highlight Relevant Experiences:Even if you haven’t worked in social work before, think about transferable skills from other roles or volunteering. Mention things like teamwork, empathy, and problem-solving. Include specific examples that demonstrate your abilities and how they relate to the social work field.
Tailor Your CV for Social Work:When it comes to your CV, make sure to include any relevant qualifications or certifications, like first aid or mental health first responder training. Also, focus on any academic achievements related to social work, such as modules you've taken or projects you’ve completed that showcase your skills in the field.
Be Ready to Discuss Your Learning Goals:As a trainee, it’s important to emphasise your eagerness to learn and grow. Be prepared to mention what you hope to gain from the experience at Tes. This shows that you're not just looking for a job, but a chance to develop your skills and make a real impact in social work.
How to prepare for a job interview at Tes
✨Know Your Theories
Brush up on key social work theories and frameworks, especially those relevant to the specific role at Tes. Be ready to demonstrate your understanding of models like the ecological systems theory or strengths-based approaches, as these often come up in interviews.
✨Emphasise Your Empathy
As a trainee in social work, you'll need to showcase your interpersonal skills. Prepare to share examples where you've demonstrated empathy and understanding in challenging situations, whether in prior experiences or your studies.
✨Be Ready for Scenario Questions
Expect the interviewers to put you through situational questions that test your problem-solving and crisis management skills. Practice responding to hypothetical scenarios you might face as a social worker, focusing on how you would assess and intervene in those situations.
✨Showcase Your Motivation for Learning
As a trainee, it’s vital to express your eagerness to learn and grow in your role at Tes. Be prepared to discuss what specific skills you hope to develop during the traineeship and how your passion for social work drives your career aspirations.
