Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee client success and drive revenue growth through proactive strategies.
- Company: Join a global leader in EdTech with a focus on customer satisfaction.
- Benefits: Enjoy 25 days annual leave, eye care cover, and extensive learning resources.
- Other info: Hybrid role based in Sheffield with opportunities for professional growth.
- Why this job: Make a real impact by ensuring client success and maximising revenue retention.
- Qualifications: Strong analytical skills and relationship management experience required.
The predicted salary is between 40000 - 50000 £ per year.
A global EdTech leader is looking for a Customer Success Manager based in Sheffield to oversee a portfolio of clients and ensure their success. This hybrid role involves acting as the internal voice of the customer, maximizing Net Revenue Retention through proactive strategies, and managing renewals. The ideal candidate will have strong analytical and relationship management skills.
Benefits include:
- 25 days annual leave
- Eye care cover
- Access to extensive learning resources
Hybrid Senior Customer Success & Revenue Growth Manager employer: Tes
Contact Detail:
Tes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Senior Customer Success & Revenue Growth Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent achievements. We want to see how you can align your skills with their mission, especially in customer success and revenue growth.
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to drive customer success or improve retention rates. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Senior Customer Success & Revenue Growth Manager
Some tips for your application 🫡
Show Your Passion for EdTech: When writing your application, let your enthusiasm for the EdTech industry shine through. We want to see how your passion aligns with our mission at StudySmarter and how you can contribute to our clients' success.
Highlight Your Analytical Skills: Make sure to showcase your analytical skills in your application. We’re looking for someone who can dive into data and extract insights that drive customer success and revenue growth, so don’t hold back on sharing relevant experiences!
Emphasise Relationship Management: Since this role is all about managing client relationships, be sure to include examples of how you've successfully built and maintained strong connections in your previous roles. We love seeing how you’ve made a difference for your clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tes
✨Know Your Clients
Before the interview, research the company’s client portfolio and understand their needs. Be ready to discuss how you can enhance customer success and retention for these clients, showcasing your analytical skills.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight specific strategies you used to ensure customer satisfaction and loyalty, as this role heavily relies on relationship management.
✨Be Proactive with Solutions
Think of potential challenges the company might face in customer success and revenue growth. Come prepared with proactive strategies or solutions that demonstrate your forward-thinking approach and ability to maximise Net Revenue Retention.
✨Engage with Questions
At the end of the interview, ask insightful questions about the company's current customer success strategies and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.