Associate Salesforce Administrator

Department: Business Systems

Location: Sheffield

Working Pattern: Hybrid, includes 3 days each week in the office

Contract Type: Full time, permanent

Salary: Up to £35,000 per annum

At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.

With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years.

Role overview

We are looking for a proactive and detail-oriented Associate System Administrator to join our growing business systems team. This role offers a unique opportunity to work across multiple business systems, supporting our mission to deliver innovative solutions for educational institutions. You will assist in managing CRM and ERP platforms, ensuring data integrity, and supporting business processes while gaining hands-on experience and training in both systems.

Key Responsibilities

• Manage user accounts, profiles, roles, and permissions;
• Create and maintain reports, dashboards, and workflows;
• Assist with troubleshooting and resolving user issues.
• Data Management: Maintain data accuracy across systems; Assist with data imports, exports, and updates.
• Process Improvement & Documentation: Document system configurations and processes; Collaborate with teams to identify opportunities for automation and efficiency improvements.
• Training & Support: Provide first-line support for users; Assist in creating user guides and delivering training sessions.

What will you need to succeed?

Essential Skills & Experience

• Basic understanding of CRM systems (Ideally Salesforce).
• Strong attention to detail and analytical mindset.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft Excel or similar tools.

What will you get in return for your career?

• Hands-on experience with Business System platforms.
• Structured training and certification support.
• Career progression opportunities within Tes.
• Collaborative and supportive team environment.

What do you get in return from Tes?

• 25 days annual leave rising to 30
• 5% pension after probation
• State of the art offices
• Access to a range of benefits via My Benefits World
• Free eye care cover
• Life Assurance
• Cycle to Work Scheme
• EAP (Employee assistance programme)
• Quarterly Tes Socials
• Access to an extensive Learning and Development menu

Who are Tes?

Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.

Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment.

With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality.

For more information about Tes, our products, and our team, visit: www.tes.com.