At a Glance
- Tasks: Support complex products and resolve customer issues while collaborating with various teams.
- Company: Join TES Global, a leader in educational technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Dynamic team environment with a focus on professional development.
- Why this job: Make a real difference in customer satisfaction and enhance service delivery.
- Qualifications: Strong problem-solving skills and a passion for customer support.
The predicted salary is between 30000 - 40000 £ per year.
TES Global is seeking a Complex Product Support Associate in Sheffield.
The role is hybrid, requiring three days per week in the office, supporting complex products across the customer lifecycle.
You will resolve issues, provide expert guidance, and collaborate with Customer Management, Product and Technology teams to enhance service delivery.
In this perm full-time position, you’ll contribute to onboarding, ongoing support, and value realization, helping to maximise customer satisfaction and
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Complex Product Support Specialist (Hybrid) in Sheffield employer: Tes Global
TES Global is an exceptional employer that fosters a creative and collaborative work environment in the vibrant city of Sheffield. With a strong focus on employee growth, we offer numerous opportunities for professional development alongside competitive benefits and a flexible hybrid working pattern. Join us to be part of a dynamic team dedicated to producing impactful video content that resonates with audiences across various platforms.
