At a Glance
- Tasks: Engage with online communities and support social media strategies to boost brand visibility.
- Company: Join Tes, a global leader in EdTech, empowering educators worldwide.
- Benefits: Up to £24,351.60 salary, 25 days leave, and access to extensive learning resources.
- Other info: Hybrid working model with a supportive team and excellent career growth opportunities.
- Why this job: Make a real impact in education while developing your marketing skills through an apprenticeship.
- Qualifications: No degree needed, just a passion for social media and marketing.
The predicted salary is between 24352 - 24352 £ per year.
Department: Marketing
Location: London
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Salary: Up to £24,351.60 per annum
At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.
Role overview
This role plays a key part in supporting the continued growth, effectiveness, and impact of our social media presence, with a strong focus on improving audience sentiment. The successful candidate will actively engage with and support our online community, contribute to our “top of mind” social strategy, and help strengthen brand visibility and perception across key platforms. By fostering meaningful interactions, this role will help build a more connected, engaged, and loyal community around our brand.
As part of this position, the successful candidate will be enrolled in a Level 3 Multi-Channel Marketing Apprenticeship with the Apprenticeship College London, which will account for 20% of their working hours. This provides an opportunity to learn in practice while being fully supported by our marketing team, enabling the development of skills alongside formal training.
Key Responsibilities
- Community Management & Engagement
- Support the Social Media Manager in managing and engaging with online communities across social media platforms.
- Respond to comments, direct messages, mentions, tags, and other interactions in a timely, professional, and on-brand manner.
- Assist with monitoring and responding to Google and Glassdoor reviews to help maintain a positive brand presence.
- Contribute to relevant online discussions and conversations to support audience engagement and community growth.
- Social Presence & Brand Visibility
- Support the delivery of a “top of mind” social media approach through consistent engagement and community interaction.
- Assist in ensuring the brand remains visible, relevant, and active within key audience, industry, and sector conversations.
- Support real-time social engagement during campaigns, events, launches, and other key business initiatives.
- Assist the Social Media Manager with the creation and boosting of social media posts where required.
- Social Listening & Brand Sentiment
- Monitor social channels for brand mentions, audience conversations, emerging trends, and sentiment.
- Identify recurring themes, opportunities, insights, and potential reputational risks.
- Escalate relevant insights, trends, and issues to the Social Media Manager to support content planning and messaging decisions.
- Employee Advocacy Support
- Support the delivery and continued growth of the Employee Advocacy programme.
- Help identify and promote relevant content and campaigns to employees to encourage participation, engagement, and amplification.
- Assist with the creation of employee-led content, including testimonials, podcasts, and social media posts.
- Provide guidance and support to encourage employee involvement in social media activity.
- Operational Support
- Provide day-to-day support to the Social Media Manager across social media activity, content delivery, campaigns, reporting, and other ad hoc projects as required.
What will you need to succeed?
Experience
This is an apprentice role, so no degree is necessary, however a strong interest in social media and marketing is preferred.
Knowledge
The ideal candidate will have a solid understanding of major social media platforms, including Instagram, TikTok, Facebook, X, YouTube, and LinkedIn.
Skills
Strong written skills and understanding of tone of voice are important as there will be a large written aspect to the role. Basic understanding of social media metrics for reporting purposes. Familiarity with basic video editing software and Canva is desirable.
Qualifications
This is an apprenticeship role, so a degree is not required prior to starting. A strong interest in social media and marketing is preferred, and a degree in a related field would be an advantage. Completion of GCSE-level education is required.
What do you get in return?
- 25 days annual leave rising to 30
- State of the art offices
- Access to a range of benefits via My Benefits World
- Free eye care cover
- Life Assurance
- Cycle to Work Scheme
- EAP (Employee assistance programme)
- Quarterly Tes Socials
- Access to an extensive Learning and Development menu
Who are Tes?
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.
Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality.
Social and Community Apprentice in London employer: Tes Global
TES Global is an exceptional employer that fosters a creative and collaborative work environment in the vibrant city of Sheffield. With a strong focus on employee growth, we offer numerous opportunities for professional development alongside competitive benefits and a flexible hybrid working pattern. Join us to be part of a dynamic team dedicated to producing impactful video content that resonates with audiences across various platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Social and Community Apprentice in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Tes Global.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Tes Global.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Tes Global.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Tes Global. Apply directly through us to stand out!
We think you need these skills to ace Social and Community Apprentice in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Tes Global. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Social and Community Apprentice, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Tes Global
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Tes Global. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
