At a Glance
- Tasks: Provide clinical, technical, and educational support for surgical products across EMEA.
- Company: Join Terumo, a leader in lifesaving medical technologies with a focus on respect and continuous improvement.
- Benefits: Attractive salary, diverse work environment, and opportunities for personal and professional growth.
- Other info: Flexible part-time options available; travel throughout EMEA is part of the role.
- Why this job: Make a real difference in patients' lives while developing your expertise in cardiovascular surgery.
- Qualifications: Experience with Endoscopic Vessel Harvesting and a relevant technical or science degree required.
At Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are driven by respect, ownership and continuous improvement. It is at the heart of everything we do. This is how we make a difference in the lives of patients, customers and associates.
Department Info
At Terumo Cardiovascular (TCV), we develop, manufacture and distribute medical devices for cardiac and vascular surgery with an emphasis on cardiopulmonary bypass, intra-operative monitoring and vascular grafting. This includes a full-line of perfusion products, electromechanical products, endoscopic vessel harvesting products and surgical stabilization products.
Job Summary
The Surgical Support Specialist is part of the Terumo Cardiovascular EMEA team and reports into the Clinical Support Manager CV EMEA, Tilo Barth. The main responsibility of the Surgical Support Specialist is to lead the provision of clinical, technical and educational support to HCP's throughout EMEA territory and to support sales of, and customer support for the Terumo CV surgical products portfolio. For this position we are looking to hire a candidate with hands-on Endoscopic Vessel Harvesting (EVH) procedure experience (+300 cases in the last 3 years), able to travel throughout the EMEA territory in offering support to other group entities. We are flexible and open to offering the role as a part-time position (min. 50% tenure) for the right candidate.
Job Responsibilities
- Sales Support
- Supports TE Sales Branches and Business Units in Sales and Marketing of Cardiovascular products, especially products used by Cardiac surgeons.
- Controls and manages the inventory of demonstration equipment.
- Completes necessary documentation and client administration, notifies Terumo representatives on issues or problems requiring immediate follow-up.
- Acts as a Terumo Europe representative to HCP's and support staff related to Terumo CV products, procedures and services.
- Maintains knowledge regarding products, procedures and services up to date - this also expands to competitive products and services.
- Clinical and Technical Support
- Represent Terumo during surgeries to provide clinical support, troubleshooting and other technical assistance.
- Provide follow-ups in hospital and clinics, execute field clinical investigation in assigned institutions, receive and respond to technical inquiries, research solutions to questions and problems.
- Educational Support
- Organise and conduct technical trainings and training programs for clinicians, hospital personnel and office staff.
- Coordinate and conduct training of Sales Representatives (internal and external) and hospital staff (train the trainer) if required.
- Follow trends in the Cardiovascular field on new products / procedures and inform Marketing and Sales function on potential opportunities or threats for the Terumo CV business.
- Seminar / Trade Show / Symposiums
- Participate in technical seminars, Trade Shows and Symposia.
- Act as a Terumo Europe representative and offer clinical and technical information to customers during these events.
- Product Development
- Assist Terumo CV Marketing in providing product development requirements to Manufacturing.
- Coordinate Clinical Evaluations of updated or new products together with the designated Product Manager and/or responsible Sales Branch.
- Participate in planning and execution of clinical studies involving CV products together with the Terumo Medical and Clinical Department.
- Provide technical assistance to Terumo Europe Quality Affairs on Post-Market Product Performance Reviews.
Profile Description
Minimally requires technical or science university degree with additional training/certification in cardiovascular surgery, nursing or other relevant technical discipline. Having performed a minimum of 300 EVH cases over the last 3 years and a total of 5 years working experience in a clinical setting. A valid SCP or PA license is required. Affinity with sales and tailored customer approach. Excellent presentation and training skills. Fluency in English (written and spoken). Other languages are considered a plus. Willingness to travel throughout the EMEA territory.
Offer
Working for Terumo means contributing to society through healthcare. Terumo offers an attractive salary and benefits package. We offer an opportunity to work in a top performing team. An organisation where everyone is treated with respect. We strive to create a diverse, equal and inclusive work environment. We invest in our associates by offering a broad array of development opportunities.
During your recruitment process, you’ll be able to have conversations with Tilo Barth as the hiring manager and other passionate Terumo associates. Interested to contribute to the growth of Terumo? Interested to find out more? Have a look at Terumo Europe's Corporate Video or visit our website!
Contact Person
Lukas Uytterhaegen - Senior Talent Acquisition Business Partner EMEA. Due to annual leave the recruitment process will be followed-up again as of the second week of August '26.
Terumo Europe is a core player in the EMEA healthcare market. We are a strong actor of the Terumo Corporation (Japan), producing, distributing, marketing and selling a vast range of medical devices. Terumo Europe EMEA headquarters and production facilities are located in Leuven (Belgium) with sales and marketing offices across the EMEA region.
Surgical Support Specialist employer: Terumo
At Terumo, we are committed to enhancing healthcare through innovative medical technologies, making us an exceptional employer for those passionate about patient wellbeing. Our collaborative work culture fosters respect and continuous improvement, while our diverse range of development opportunities ensures that employees can grow their skills and careers in a supportive environment. Located in Leuven, Belgium, you will be part of a top-performing team dedicated to making a meaningful impact in the EMEA healthcare market.
StudySmarter Expert Advice🤫
We think this is how you could land Surgical Support Specialist
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Terumo, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Terumo
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Terumo.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Terumo.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Terumo can really resonate with interviewers and show your commitment to the field.
