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- Tasks: Lead global travel operations and enhance employee experience through efficient processes.
- Company: Join Terumo, a leader in improving patient care with innovative medical technologies.
- Benefits: Competitive salary, remote work flexibility, and continuous professional development opportunities.
- Why this job: Shape the future of global operations while collaborating with diverse teams worldwide.
- Qualifications: Expertise in travel operations, strong leadership skills, and proficiency in SAP Concur.
- Other info: Dynamic role with opportunities for international travel and meaningful face-to-face interactions.
The predicted salary is between 36000 - 60000 £ per year.
As Global Travel & Expense (T&E) Operations Manager, you are a strategic and operational leader responsible for overseeing Terumo’s Global Travel & Expense function. You ensure consistent, efficient, and compliant T&E operations worldwide, while driving policy governance, technology adoption, and continuous improvement. You will lead a global team of regional coordinators while harmonizing processes across regions, optimizing travel systems (primarily Concur), managing global supplier relationships, and enhancing the employee experience. You and your team will work closely with other GBS teams, Finance, IT, and regional stakeholders, and will play a key role in the ongoing GBS integration and transformation journey.
Job Responsibilities
- Lead and oversee global T&E operations, managing SAP Concur system configuration, user access, policy rules, and workflow automation while ensuring timely, accurate, and compliant processing across all regions.
- Manage and develop a global team, providing coaching, guidance, and feedback while fostering a culture of continuous learning and professional development.
- Oversee relationships with travel suppliers and partners by collaborating with Indirect Sourcing to manage relationships and contracts with travel suppliers, agencies, airlines, hotels, and car rental partners to secure competitive rates, high-quality service, and consistent global standards.
- Drive the global T&E strategy and governance, ensuring alignment with business needs while adapting to regional variations and supporting harmonized, scalable processes.
- Lead T&E system implementation initiatives, including onboarding new entities, coordinating with internal and external stakeholders, and managing change-management efforts to ensure smooth adoption.
- Promote process improvement and automation, identifying opportunities to enhance workflows, reporting, booking tools, and expense systems with the aim of improving efficiency, accuracy, and user experience.
- Collaborate closely with IT to optimize system performance, streamline integrations, resolve issues, and support the continuous enhancement of travel technologies.
- Monitor and analyze T&E data to identify spending patterns, compliance risks, operational challenges, and cost-saving opportunities, providing insights to leadership and key stakeholders.
- Oversee communication and training initiatives, ensuring employees understand travel tools, policies, and processes, and delivering clear, accessible resources through intranet content, training materials, and stakeholder engagement.
Profile Description
- Expertise in travel and expense operations and governance, with a strong command of policy management, compliance, audit requirements, and the tax and regulatory considerations that shape global travel programs.
- Highly proficient in SAP Concur, comfortable managing system configuration, workflows, and integrations; experience with additional T&E technology platforms is an advantage.
- Inclusive leadership style, having successfully managed multi-regional teams and fostered collaboration, alignment, and accountability across time zones and diverse cultures.
- Experienced in matrixed organizations, able to navigate global structures, influence stakeholders, and build strong partnerships across Finance, IT, Procurement, and regional business teams.
- Skilled communicator and change ambassador, capable of driving system implementations, policy adoption, and transformation initiatives with clarity, empathy, and strong stakeholder engagement.
- Data-driven and analytical, able to interpret trends, identify risks and opportunities, and translate insights into practical improvements that enhance efficiency and user experience.
- Flexible and continuously improvement-oriented, thriving in a dynamic global setting where priorities evolve, and always seeking better, smarter, and more efficient ways of working.
Offer
- Shape the future of global operations: Lead a truly international function spanning multiple regions and cultures. Contribute to Terumo’s mission of improving patient care by ensuring our teams can travel safely, efficiently, and compliantly.
- Rewarding your contribution: Receive a comprehensive rewards package, including a competitive salary aligned with market benchmarks. Your expertise and leadership will be recognized and valued within a global organization.
- A team that collaborates across borders: Join a diverse and driven community where respect, inclusion, and teamwork are fundamental.
- Opportunities to learn and grow: Benefit from continuous development through on-the-job learning, leadership exposure, global project experience, and access to training resources designed to support your professional growth.
- Flexibility and global connection: Enjoy the flexibility of a remote role while also engaging in meaningful face-to-face interactions across regions.
- A transparent recruitment experience: Throughout the process, you’ll have open and constructive conversations with the hiring manager and other Terumo leaders, giving you a clear view of the role, the team, and our culture.
Global Travel & Expense Operations Manager in Bagshot employer: Terumo
Contact Detail:
Terumo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Travel & Expense Operations Manager in Bagshot
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Terumo or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Global Travel & Expense roles. Think about how your experience aligns with their needs, especially around SAP Concur and team leadership. We want you to shine!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive improvements in past roles. Terumo values data-driven decision-making, so highlight your successes in this area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Terumo team and contributing to their mission.
We think you need these skills to ace Global Travel & Expense Operations Manager in Bagshot
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in travel and expense operations. Use keywords from the job description to show that you understand what we're looking for!
Showcase Your Leadership Skills: Since this role involves managing a global team, share examples of how you've successfully led teams in the past. We want to see your inclusive leadership style in action!
Highlight Your Tech Savvy: Mention your proficiency with SAP Concur and any other T&E technology platforms you've used. We're keen on candidates who can manage system configurations and drive tech adoption.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. We can't wait to hear from you!
How to prepare for a job interview at Terumo
✨Know Your T&E Stuff
Make sure you brush up on your knowledge of travel and expense operations, especially around SAP Concur. Familiarise yourself with the latest trends in policy management and compliance, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Be ready to discuss your experience managing diverse teams across different regions. Highlight specific examples where you've fostered collaboration and accountability, as this role requires an inclusive leadership style.
✨Demonstrate Data Savvy
Prepare to talk about how you've used data to drive improvements in T&E processes. Think of examples where you've identified spending patterns or compliance risks and how you translated those insights into actionable strategies.
✨Engage with Stakeholders
Since this role involves working closely with various teams, be prepared to discuss how you've successfully navigated relationships with stakeholders in previous roles. Share examples of how you've communicated changes or implemented new policies effectively.
