At a Glance
- Tasks: Join us as a Quality Specialist, ensuring compliance and investigating customer complaints.
- Company: Terumo BCT is a global leader in blood management and therapeutic apheresis.
- Benefits: Enjoy a pension plan, healthcare cash plan, annual leave, income protection, and performance bonuses.
- Why this job: Make a real impact in healthcare while working in a dynamic, collaborative environment.
- Qualifications: Degree in Life Science and two years of quality-related experience required.
- Other info: Apply by 5:00 pm on February 3, 2025, through our Terumo BCT careers portal.
The predicted salary is between 36000 - 60000 £ per year.
Quality Specialist (25_02) Terumo BCT is a Global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections. We have an exciting opportunity for a Quality Specialistto join Terumo BCT- Larne Sites. Come join us today! The successful candidate willprovide quality support for the business by assisting management in complying with worldwide regulatory requirements. Investigate customer complaints, review records and provide other services to this end. Act as a contact point in regard to customer complaints. Essential Duties Receipt, decontamination and investigation of returned BCT disposables. Works independently to accomplish established objectives, performs varied quality/regulatory activities such as: investigation and co-ordination of customer product quality complaints, processing of returned goods, and performance of regular quality system audits. Progression to Adverse Event Reportable Complaints which may result in Field Action Evaluation decisioning. Participates in continuous improvement projects, both process and product-related. Works in conjunction with manufacturing, engineering and other functional groups on regulatory compliance issues. Develops or participates in the development of solutions to problems of moderate to intermediate complexity. Interprets, executes and recommends modifications to operating policies where appropriate. Provides accurate and timely turn-around on complaints, returned goods and other activities. Maintains related reports that are accurate and concise. Independently designs and performs routine testing, project experiments, analysis of data and reports results. Takes initiative and demonstrates inquisitive approaches to solve moderately complex problems, identifying problems, generating alternatives and recommending solutions. Customer centric approach, ability to implement a flexible work schedule. Responsible for fulfilling FDA and international regulatory requirements relevant to each project, such as GMP, IDE, PMA, 510(k) and ISO. Education Degree in Life Science, Engineering or relevant subject Experience Minimum two years experience in a quality-related role within a pharmaceutical/medical device manufacturing environment Skills Good PC skills (i.e. MS Office, databases etc) Excellent interpersonal and communication skills Tactful and diplomatic whilst remaining assertive and persistent Attributes Knowledge of manufacturing protocols, statistical tools and methodologies, and continuous improvement techniques Able to work as part of a team Ability to work to strict deadlines Takes ownership of issues/problems and actively seeks to resolve them Knowledge of manufacturing protocols, statistical tools and methodologies, and continuous improvement techniques If you\’re ready to make a significant impact in a dynamic and collaborative environment, we invite you to apply for this exciting opportunity. Please submit your CV viaour Terumo BCT careers portal mySource before the closing date of5:00 pm on Monday, 03 February 2025. You must clearly demonstrate on your CV / application how you meet the required criteria as failure to do so may result in you not being shortlisted. Join us in driving progress and supporting patients locally and across the globe every day by Contributing to Society Through Healthcare! Skills: Degree in Life Science Experience in Pharmaceutical/Medical Device Excellent Interpersonal Sills Excellent Communication Skills Benefits: Pension Plan Healthcare Cash Plan Annual Leave Income Protection Performance Bonus
Quality Specialist employer: Terumo BCT
Contact Detail:
Terumo BCT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Specialist
✨Tip Number 1
Familiarize yourself with FDA and international regulatory requirements relevant to the role, such as GMP, IDE, PMA, 510(k), and ISO. This knowledge will not only help you understand the expectations of the position but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Highlight any experience you have with quality system audits and customer complaint investigations. Be prepared to discuss specific examples of how you've handled similar situations in the past, showcasing your problem-solving skills and customer-centric approach.
✨Tip Number 3
Showcase your ability to work independently and as part of a team. Prepare to share instances where you've taken ownership of issues and actively sought resolutions, as this aligns with the responsibilities of the Quality Specialist role.
✨Tip Number 4
Demonstrate your proficiency with statistical tools and methodologies, as well as your experience in continuous improvement projects. Being able to discuss how you've applied these skills in previous roles will set you apart from other candidates.
We think you need these skills to ace Quality Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in quality-related roles, particularly within the pharmaceutical or medical device manufacturing environment. Clearly demonstrate how your skills align with the job requirements.
Highlight Relevant Experience: In your application, emphasize your experience with regulatory compliance, customer complaints, and quality system audits. Use specific examples to showcase your problem-solving abilities and your knowledge of manufacturing protocols.
Showcase Communication Skills: Since excellent interpersonal and communication skills are essential for this role, provide examples in your application that illustrate your ability to work effectively with teams and manage customer interactions diplomatically.
Follow Application Instructions: Ensure you submit your application via the Terumo BCT careers portal mySource before the deadline. Pay attention to the details in the job description and make sure your application is complete to avoid being overlooked.
How to prepare for a job interview at Terumo BCT
✨Understand Regulatory Requirements
Familiarize yourself with FDA and international regulatory requirements relevant to the role, such as GMP, IDE, PMA, 510(k), and ISO. Being able to discuss these regulations confidently will show your preparedness and understanding of the industry.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled quality-related issues in the past. Highlight your ability to identify problems, generate alternatives, and recommend solutions, as this is crucial for the Quality Specialist position.
✨Showcase Your Interpersonal Skills
Since the role involves acting as a contact point for customer complaints, emphasize your excellent interpersonal and communication skills. Be ready to discuss how you handle difficult conversations and maintain a customer-centric approach.
✨Highlight Continuous Improvement Experience
Discuss any experience you have with continuous improvement projects. Be specific about your contributions and the outcomes, as this aligns with the company's focus on process and product-related improvements.