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- Tasks: Support daily customer shipments and manage shipping documents.
- Company: Join Terumo Aortic, a leader in medical equipment manufacturing.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a team focused on continuous improvement and health & safety.
- Qualifications: Previous experience in customer service or logistics is preferred.
- Other info: Entry-level position with a chance to make a real impact.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Despatch Associate role at Terumo Aortic.
The successful candidate will be required to provide pro-active support for customer shipments required on a daily basis and prioritise based on feedback from the Customer Care team.
Responsibilities
- Ensure finished goods products are processed on a daily basis and maintained
- Processing of all customer shipments on a daily basis
- Preparation of shipping documents and invoices
- Conduct regular cycle counts driven via company MRP system and ensure that results are reported to relevant parties (finance; customer services; planning)
- Ensure compliance with Aviation Security regulations for export control
- Contribute to lean initiatives in the dispatch area that form part of the continuous improvement agenda for Dispatch
- Ad hoc project work as required
- Ensure best practice Health & Safety are observed and applied at all times
Skills And Experience Required
- Previous experience in a Customer Services, Logistics / Finished Goods environment
- Excellent communication and organisational skills
- Computer literate in MS Office products
- Knowledge of export documentation, procedure and current legislation
- Team player
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Medical Equipment Manufacturing
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Despatch Associate employer: Terumo Aortic
Contact Detail:
Terumo Aortic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Associate
✨Tip Number 1
Familiarise yourself with the logistics and dispatch processes specific to the medical equipment industry. Understanding the nuances of export documentation and compliance with Aviation Security regulations will give you an edge in discussions during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will demonstrate your ability to prioritise shipments effectively, which is crucial for the Despatch Associate position.
✨Tip Number 3
Network with professionals in the logistics and customer service sectors. Engaging with individuals who have experience in similar roles can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss lean initiatives and continuous improvement strategies you've been involved in. Showing that you understand and can contribute to these areas will align well with the company's focus on efficiency and best practices.
We think you need these skills to ace Despatch Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Despatch Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer services or logistics. Be specific about your roles and achievements that relate to processing shipments, preparing documents, and ensuring compliance with regulations.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've effectively communicated with teams or customers in past positions. This could be through successful project collaborations or resolving customer queries.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important for a role that involves processing shipping documents.
How to prepare for a job interview at Terumo Aortic
✨Show Your Customer Service Skills
Since the role involves supporting customer shipments, be prepared to discuss your previous experience in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Organisational Abilities
The job requires excellent organisational skills. During the interview, share instances where you effectively managed multiple tasks or prioritised workloads, especially in a logistics or dispatch environment.
✨Familiarise Yourself with Export Documentation
Knowledge of export documentation and procedures is crucial for this role. Brush up on relevant legislation and be ready to discuss how you have handled shipping documents in the past.
✨Emphasise Teamwork and Lean Initiatives
As a team player, it's important to convey your ability to work collaboratively. Discuss any experiences you have with lean initiatives or continuous improvement projects, as these will resonate well with the company's goals.