At a Glance
- Tasks: Lead IT service delivery and improve user experience across multiple sites.
- Company: Dynamic Group IT Business Systems team with a focus on growth.
- Benefits: Competitive salary, great staff benefits, and opportunities for professional development.
- Other info: Join a proactive team and enjoy a hands-on role in a supportive environment.
- Why this job: Make a real impact in a growing organisation while enhancing IT services.
- Qualifications: Experience in IT Service Management and strong Microsoft 365 support skills.
The predicted salary is between 38000 - 45000 £ per year.
Excellent Company £38 -£45k Great Staff Benefits IT Service Manager Covering 2 site - Goring Littlehampton, West Sussex
Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team.
This is a hands-on role where you'll lead the day-to-day delivery and continuous improvement of IT services across the business.
You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites.
We're looking for someone with: Experience in IT Service Management, Service Delivery or Senior IT Support Strong Microsoft 365 and end-user support experience Knowledge of ITIL principles and ITSM tools Experience working with managed service providers (MSPs) Excellent communication, organisation and problem-solving skills
Desirable: ITIL Foundation Experience in manufacturing or SME environments Knowledge of Cyber Essentials, disaster recovery or ERP systems If you're passionate about delivering outstanding IT services and want to make a real impact within a growing organisation, we'd love to hear from you.
Apply today or contact us for more information.
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IT Service Manager employer: Terry Parris Associates Ltd
Terry Parris Associates Ltd is an excellent employer, offering a supportive work culture that values precision and attention to detail. Employees benefit from ongoing training and development opportunities, ensuring they grow alongside the company while working in a safe and collaborative environment in Lower Dicker. With a focus on quality and innovation in ultra-high-vacuum applications, this role provides a meaningful opportunity to contribute to cutting-edge manufacturing processes.
Contact Details:
Terry Parris Associates Ltd Recruitment Team
