Technical Support Service Manager Location: Lewes, East Sussex Salary: £40,000–£50,000 + discretionary company performance bonus Working pattern: Full-time, office-based, five days per week; UK site visits and occasional international travel Our client is a leading worldwide manufacturer of passenger information systems for the public transport industry. Design, development and the majority of production are carried out at its head office in East Sussex. Following significant growth over the past three years, the business is seeking a Technical Support Service Manager to lead its UK Technical Support team through continued growth and technological and organisational change. You will lead a team of Support Engineers, supporting hardware, software and connected systems across the UK, with occasional international escalation support. The role requires hands-on technical leadership, complex issue resolution and a strong focus on customer service. Reporting to the Head of Account Management, you will work closely with Account Management, Technical, Software, Engineering, Production, Repairs, Sales and Finance teams. Key Responsibilities Manage and develop and lead a team of Support Engineers Support Engineers, including workload, pri...
Technical Support & Service Manager employer: Terry Parris Associates Ltd Careers
Join a dynamic and innovative team in Sunbury-on-Thames, where we prioritise quality and excellence in the aerospace and defence sectors. As a Quality Engineer, you will benefit from a supportive work culture that fosters professional growth and continuous improvement, alongside competitive salaries and comprehensive benefits. Our commitment to employee development and a collaborative environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
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Terry Parris Associates Ltd Careers Recruitment Team
