At a Glance
- Tasks: Manage relationships with local authorities and drive adoption of innovative planning solutions.
- Company: Join a dynamic joint venture focused on transforming the planning and building control landscape.
- Benefits: Enjoy competitive salary, flexible working, and a suite of employee benefits.
- Other info: Inclusive workplace committed to employee well-being and development.
- Why this job: Be a key player in digital transformation and make a real impact in local government.
- Qualifications: Experience in local government or GovTech, with strong stakeholder management skills.
The predicted salary is between 40000 - 50000 € per year.
PortalPlanQuest Limited is a joint venture between TerraQuest Solutions Ltd and the Ministry of Housing, Communities and Local Government. The business delivers the Planning Portal, the home of planning and building regulations information and the national planning and building control application services for England and Wales. Our Vision is to be a successful, energetic and ethical company that values its employees, respects its customers and provides a first-class service to the built environment industry.
Due to a period of sustained growth and supporting the launch of new products and services, we are looking to recruit two Strategic Account Managers to join our Planning Portal Team. The Strategic Account Manager will be responsible for managing and deepening Planning Portal's relationships with approximately 60 local authorities across England. This is not a conventional sales role. It is a senior relationship and change management position that sits at the intersection of local government, digital transformation, and commercial development.
The responsibilities of this role include:
- Managing and developing relationships with a portfolio of approximately 60 Local Authority accounts
- Acting as the primary point of contact for assigned councils, ensuring high levels of engagement and satisfaction
- Protecting and growing Planning Portal market share within assigned accounts
- Driving adoption and usage of Building Control services
- Identifying and closing Planning services from TerraQuest
- Supporting the introduction and adoption of AI-led planning solutions across Local Authorities
- Identifying risks to retention and proactively implementing mitigation strategies
- Capturing and sharing customer insights to inform product development and strategic direction
- Supporting councils in their digital transformation journeys, positioning Planning Portal as a strategic partner
The essential qualities and skills required include:
- 4–10 years' experience in local government, GovTech, or a closely adjacent sector
- Direct experience working within or alongside planning departments (development management, validation, building control) or planning systems teams
- Strong stakeholder management skills — able to build credibility and trust with senior officers and operational teams alike
- Demonstrable ability to lead change or drive adoption of new systems/services within local government settings
- Comfortable operating in a commercially-informed capacity — identifying opportunities, progressing proposals, and managing expectations
- Excellent written and verbal communication skills; confident presenting to groups and facilitating workshops
- Self-directed and organised, able to manage a large patch with minimal supervision
- Proficient in CRM systems and comfortable with pipeline reporting
The desirable qualities and skills required include:
- Experience working within or with Local Authorities or the public sector
- Knowledge of planning, building control, or property-related services
- Experience in digital transformation or service improvement programmes
- Exposure to software, SaaS, or digital product environments
Please apply for more information and do not be put off if you do not have all of the experience and skills required. If you have the majority of skills and relevant experience, we would still like to hear from you!
Planning Portal Strategic Account Manager in Bristol employer: TerraQuest
PortalPlanQuest Limited is an exceptional employer that prioritises the well-being and development of its employees, offering competitive salaries, enhanced family-friendly policies, and a comprehensive benefits package. With a strong commitment to flexibility through its Agile Working approach and a focus on training and development, employees are empowered to grow within a supportive and inclusive work culture. Located in key regions across England, including proximity to Birmingham and Bristol, the company fosters meaningful relationships with local authorities, making it an ideal place for professionals seeking impactful and rewarding careers in the planning and building control sector.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Portal Strategic Account Manager in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, webinars, or even join relevant online forums. The more you engage, the better your chances of landing that Strategic Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in local government and digital transformation. Share specific examples of how you've driven change and built relationships in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like PortalPlanQuest and express your interest. A friendly email or LinkedIn message can go a long way in making a memorable impression.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and ace those tough questions. Plus, applying through our site gives you a better shot at being noticed by hiring managers.
We think you need these skills to ace Planning Portal Strategic Account Manager in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience in local government and any relevant skills that align with our mission at PortalPlanQuest.
Showcase Your Communication Skills:Since this role involves a lot of stakeholder management, demonstrate your excellent written and verbal communication skills. Use clear examples from your past experiences where you’ve successfully engaged with senior officers or facilitated workshops.
Be Authentic:Don’t be afraid to let your personality shine through in your application. We value authenticity and want to see who you really are, so share your passion for digital transformation and how it relates to the built environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at PortalPlanQuest!
How to prepare for a job interview at TerraQuest
✨Know Your Local Authorities
Before the interview, research the local authorities you'll be working with. Understand their challenges and how Planning Portal's services can help them. This will show your commitment and ability to build strong relationships.
✨Showcase Your Change Management Skills
Prepare examples of how you've successfully led change in previous roles, especially within local government or similar sectors. Highlight your experience in driving adoption of new systems or services, as this is crucial for the Strategic Account Manager role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex topics like digital transformation. Be ready to present ideas and facilitate discussions, as strong communication skills are essential for engaging with senior officers and operational teams.
✨Demonstrate Your Stakeholder Management Expertise
Think of specific instances where you've built trust and credibility with stakeholders. Be prepared to discuss how you manage expectations and foster collaboration, as this will be key in maintaining high levels of engagement with your assigned councils.
