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- Tasks: Manage relationships with Local Authorities and drive the adoption of innovative planning solutions.
- Company: Join TerraQuest Solutions, a leader in digital transformation for local government.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Inclusive workplace committed to equality and diversity.
- Why this job: Be at the forefront of digital change in local government and make a real impact.
- Qualifications: 4-10 years' experience in local government or related sectors required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Preferably, candidates will be based within the following regions: North-East England, Yorkshire, East of England or North-West England. If located close to our Birmingham HQ or Bristol, candidates should be able to work from these offices 2 days per week in line with our Agile Working Policy.
What we need... Due to a period of sustained growth and supporting the launch of new products and services, we are looking to recruit two Strategic Account Managers to join our Planning Portal Team.
Responsibilities
- Managing and developing relationships with a portfolio of approximately 60 Local Authority accounts
- Acting as the primary point of contact for assigned councils, ensuring high levels of engagement and satisfaction
- Protecting and growing Planning Portal market share within assigned accounts
- Driving adoption and usage of Building Control services
- Identifying and closing Planning services from TerraQuest
- Supporting the introduction and adoption of AI‑led planning solutions across Local Authorities
- Identifying risks to retention and proactively implementing mitigation strategies
- Capturing and sharing customer insights to inform product development and strategic direction
- Supporting councils in their digital transformation journeys, positioning Planning Portal as a strategic partner
Qualifications
The essential qualities and skills required include:
- 4–10 years' experience in local government, GovTech, or a closely adjacent sector
- Direct experience working within or alongside planning departments (development management, validation, building control) or planning systems teams
- Strong stakeholder management skills — able to build credibility and trust with senior officers and operational teams alike
- Demonstrable ability to lead change or drive adoption of new systems/services within local government settings
- Comfortable operating in a commercially‑informed capacity — identifying opportunities, progressing proposals, and managing expectations
- Excellent written and verbal communication skills; confident presenting to groups and facilitating workshops
- Self‑directed and organised, able to manage a large patch with minimal supervision
- Proficient in CRM systems and comfortable with pipeline reporting
The desirable qualities and skills required include:
- Experience working within or with Local Authorities or the public sector
- Knowledge of planning, building control, or property‑related services
- Experience in digital transformation or service improvement programmes
- Exposure to software, SaaS, or digital product environments
Equality and Opportunity
TerraQuest Solutions Ltd is committed to promoting equality of opportunity in all aspects of employment and to creating an inclusive working environment in which individuals are treated with dignity and respect. We ensure that no job applicant, employee, or worker receives less favourable treatment on the grounds of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, political opinion, sex, or sexual orientation.
TerraQuest Solutions Ltd operates in compliance with the Fair Employment and Treatment (Northern Ireland) Order 1998. We monitor the composition of our workforce in accordance with the Fair Employment (Monitoring) Regulations (Northern Ireland) 1999, and where applicable, submit annual monitoring returns to the Equality Commission for Northern Ireland (ECNI). All monitoring information is held securely and processed under the legal basis of compliance with a statutory obligation, in accordance with the UK GDPR and the Data Protection Act 2018. We do not rely on employee consent and ensure all personal data is treated with the utmost confidentiality and integrity. TerraQuest aims to use this data to help identify and address any patterns of underrepresentation and to inform positive action measures where appropriate, fostering a workplace culture that embraces diversity and fair participation.
Planning Portal Strategic Account Manager in Bristol employer: TerraQuest Solutions Ltd
Contact Detail:
TerraQuest Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Portal Strategic Account Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or GovTech. Attend industry events and engage with professionals on LinkedIn. The more people you know, the better your chances of landing that Strategic Account Manager role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your experience with planning departments and digital transformation. Be ready to share specific examples of how you've driven change and built relationships in previous roles. This will set you apart from the competition.
✨Tip Number 3
Practice makes perfect! Get comfortable presenting your ideas and facilitating discussions. Whether it's a mock interview or a casual chat with a friend, honing your communication skills will help you shine during interviews.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team and helps us keep track of your progress. Plus, it’s super easy to do!
We think you need these skills to ace Planning Portal Strategic Account Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience in local government and any relevant skills that match the job description. We want to see how you can bring value to our Planning Portal Team!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love seeing candidates who can express themselves well!
Demonstrate Stakeholder Management Experience: In your application, share specific examples of how you've built relationships with stakeholders in previous roles. This will show us that you have the skills to engage effectively with Local Authorities and drive adoption of our services.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TerraQuest Solutions Ltd
✨Know Your Local Authorities
Before the interview, do your homework on the local authorities you'll be managing. Understand their current challenges and how the Planning Portal can help them. This will show that you're not just familiar with the role but also genuinely interested in making a difference.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully built relationships with senior officers and operational teams in the past. Be ready to discuss specific strategies you used to gain trust and credibility, as this is crucial for the Strategic Account Manager role.
✨Demonstrate Change Leadership
Think of instances where you've led change or driven the adoption of new systems within local government settings. Highlight your approach to overcoming resistance and ensuring smooth transitions, as this will resonate well with the interviewers.
✨Be Ready to Discuss Digital Transformation
Since the role involves supporting councils in their digital transformation journeys, prepare to talk about your experience with digital products or SaaS environments. Share insights on how you've contributed to service improvement programmes and how you can apply that knowledge to the Planning Portal.